Thank you for helping us to get our loan across the line.
Ryan Anderson was outstanding with assisting me in getting to closing! He is very understanding and have a pleasant professional personality. It was great to have someone in your corner looking out for your best interest. Thank you Ryan Anderson and the Veterans United team!
Besides the closing and spending more excess money out of my pocket and the realtor, everything was good and smooth for the most part.
Response from Veterans United
William, We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. One of our Client Advocate team is available to you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
Veterans United is a professional organization. They are helpful and very knowledgeable about the loan. They made home buying a breeze.
Veterans United has processed thousands of VA Loans - they know their business and they do it extremely well.On 29FEB2021 I completed a VA Mortgage Loan with Veterans United and I found the VU organization and personnel absolutely great and I highly recommend VU to any vet using their VA Loan benefit. My loan officer was always available by phone or email; he was honest, trustworthy, sincere, helpful, friendly and very efficient. The VU portal called myVeteransUnited, simplified the complex loan process and made two way communications easy and fast.Veterans United - nobody does it better.
The people and the system they have set up is just the greatest. Quick, easy to follow and check progress. Communication was very quick with the pertinent people, measured in minutes, not hours.
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Loved the online portal, very easy to use and submit paperwork
A great experience! I highly recommend Christopher Robinson an Rachel Lenz a great team to work with! They were always there for me an answered all my questions an kept me informed thru out my refinancing process!
If I had known about Veterans United previously I wouldn’t have used any other lender for my mortgage needs. I highly recommend anyone who is looking to get a Mortgage loan to consider Veterans United. They understand you needs and provide outstanding service.
To all of you,
A “BIG” thank you, for all the help in getting this home purchased. Each one of you were very professional and easy to work with through this whole process.
Over the next two weeks we will be cleaning, painting, and moving into the home.
God bless you all
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I have no complaints about veterans united, they was very helpful with my loan, my process didn't take long and they answered all my questions.
Jeff and his team were knowledgeable and provided top notch service. After being denied by two other lenders, Veterans United proved to be the best and potentially only option for us. We waited a whole year for our home and Veterans United made it possible to close on what would have been a huge financial loss had we not seeked them out. Thank you Jeff and Emily!
