Veterans United is truly a blessing to me and my family . I never thought that we would be where we are right now. If it had not been for Sami and Veterans United believing in my dreams I am not sure were we would be. Thank you so much
The team that handled my loan, from the beginning to the end , were so helpful. At times I felt like I was a nag or that I was bugging them with asking for help or status checks. But they seemed always happy to help, and if they didn't have an answer right away, they had 1 shortly.
Josie Zimmermann, you are a God Send. Thank you for all your help. I will definitely recommend one of my friends or family to your services. you have shown me great compassion and pride in what you do, and I will never forget you. Thank you Josie.
Veterans United helped me through the home purchase process when I didn’t even think it was possible. Rob Parham and his team kept me reassured and were always there to answer questions and assist. When it made sense to refinance it only made sense to contact Rob again. I would recommend VU to any veteran looking to purchase or refinance a home.
We are happy with our experience and if in the future we decide to buy a house we would definitely be coming back
We recommend Veterans United to all of our friends and family.
When we started our pre-approval process we were working with Brandon and he was able to make some minor changes that would benefit my husband and I. My husband is a veteran and I am still currently on active duty. Brandon simply suggested using my husband's name as the borrow and I as the Co-borrower which ultimately saved us a lot more money! The only issue I had was when we made the switch, we weren't notified that we would be switching loan officers. Besides all that, I loved working with the Veterans United Loan team! I would definitely use them again!
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Veterans if you want your home buying experiences to be easy and stress free you should definitely choose Veterans United as you home buying choice.
Website was very easy to navigate, everything was updated quickly, and easy to upload by just taking a photo. Made our first home buying experience very easy.
The closing team and the appraising teams need a little customer service training.
Response from Veterans United
Rajat, thank you for taking the time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
We were very impressed and would definitely recommend Ms. Lenni Oh to all our Veteran friends and family! She went above and beyond in answering all of our questions and made the entire loan process STRESS-FREE. We’re very grateful to Ms. Oh for all her assistance and patience.
Good company but you have to keep on them because they wait for the last second for things.
What started off as a request for information resulted in the purchase of our first home!. We will be forever grateful to our team at Veterans United and our realtor for their amazing and professional work ethics. We had a slight hiccup along the way and had honestly lost hope for a bit. We we’re pretty worried because we have a newborn and had given up our rental home but everyone went into overdrive to get us into our home by Christmas. Best Christmas gift ever! Thank you Kevin, Tim, Sally, and everyone who played a part in the purchase of our first home!
I highly recommend Veterans United for your home!
Very positive group to work with. I was struggling with the relator on my end and they gave me the strength to keep going. They were ready and willing to answer any and all of my questions. Their advice and suggestions were personal to my needs and I truly couldn't have done it without them. Thank You!
