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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,010 reviews
748 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,010 unfiltered reviews

Starting on Page 7476 of 14,901. Return to Page 1

1 out of 5 Stars

I would not recommend Veterans United to any vets looking to purchase. My attorney warned me and I chose not to listen, I wish I had!! The flow of information was atrociously poor at times, which make a stressful situation even more stressful!! There were some bright spots in the loan process timeline, but those were unfortunately overshadowed by the numerous grey clouds that frequently popped up through the process.

Response from Veterans United

Marcal, Thank you for this feedback! Your comments have helped us consider ways to influence third parties and help them improve communication with one another. We are grateful for your business and we look forward to serving you in the future.

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars

The entire staff is always helpful and pleasant.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Veterans United made the challenge of home buying as easy and smooth as possible!

headshot image of Jon Williams

Loan Officer: Jon Williams

NMLS# 1862561

5 out of 5 Stars

Carl kept me well informed and my closing was very quick and painless

4.5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars

Trust the process and trust the team. They are excellent and understand Veterans like no one else

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars

We are very satisfied with veterans united. Thorough, helpful and our loan process went fast . We are more then satisfied. And did I mention, we absolutely love our new home!

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars

Why anyone that Is a Veteran would not go with Veterans United I don’t know. They are the most efficient and dedicated group I’ve ever been associated with.

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

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Experience first-hand why 355,142 homeowners give us a perfect score!

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5 out of 5 Stars

I have already recommended VU to several people. This has been one of the best experience I have had working with a large organization and a multi faceted situation. If I ever decide to go back to home hunting VU will be my first call. I highly encourage anyone to look in to VU. Especially first homebuyers who need the professional guidance and wisdom this company has to offer. I will be forever greatful for my agent and loan team for helping me realize and achieve this life goal.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Josh Shaw

Loan Officer: Josh Shaw

NMLS# 1803790

4.5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Stephan, was extremely helpful and friendly. He was very responsive and answered all my questions. He was able to drop my interest by almost 2% and lowered my payments by $120 a month. We closed in 26 days. Believe it or not he actually made this loan experience very pleasant, I would say it is the most enjoyable loan experience I've had period. He added the human touch to the experience. I never felt like I was just another client he was trying to get approved to get rid of or like I was bothering him in anyway. He went out of his way to help me in any way he could. I would highly recommend Stephen Erickson to any veteran trying to get a home loan . I hope I get the chance to work with him again..

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

This was my second home loan with VU. They're constantly improving and streamlining the VA home loan process, and they also do a lot for both our local community and the veteran community.

headshot image of Chris Foreman

Loan Officer: Chris Foreman

NMLS# 1391715

4 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

My wife and I were very pleased with our experience at Veterans United. I was initially skeptical about using a company that was out of state, but they were always available through email, phone or text. They kept us updated every step of the way and were patient when we had questions. Their website was easy to navigate and most of the documents that we had to sign initially were dummy proof. I would highly recommend Terry and his team a Veterans United to any Veteran that is looking to purchase a home.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

Ready to see for yourself?

Experience first-hand why 355,142 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Best I have ever come in contact with. Had many homes and mortgages. This was as painless as it gets

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Outstanding, best homebuying experience, period!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

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