Cannot recommend more highly. Great deal and great service.
Worry free process! Great team!
Great experience with Veterans United. A+ A+
Veterans United and specifically Terry Roberts understood the process, reminded and coached me through it. Overall making it a great experience!
It was a total improvement. Everybody was very helpful and friendly.
Working with Kody and Lauren at Veterans United has been the most rewarding and pleasant experience. We were dreading trying to get financed for a home loan due to the process. But, Veterans United made the process painless and amazingly simple. From the simple online application all the way to closing. An amazing company and would recommend them to anyone looking for an outstanding VA Finance company!
VU prioritizes you throughout your buying experience. Without their help, my buying experience would have been much more difficult and time consuming.
Through Kelly and the online portal the process was extremely easy and very easy to use.
Buying a home can be tough. The people at Veterans United understand and help you with the process. They explain and help you understand how the process works and what’s coming next.
I cannot in good conscience recommend Veterans United. They may do a better job when they are processing a VA loan however since my VA loan is already in use I had to go conventional. They seemed to have a very difficult time staying focused between a VA and a conventional and I even had to remind them a few times that my loan was not a VA loan. However the real silver lining in my case was finding an outstanding real estate agent, Jamel Williams. I HIGHLY recommend Jamel who was always available, nights, early mornings, even weekends!
Response from Veterans United
Brian, thank you for providing more information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.
