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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,670 reviews
740 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,670 unfiltered reviews

Starting on Page 7573 of 15,423. Return to Page 1

5 out of 5 Stars

From the very beginning of the loan process through its successful conclusion, Mr Jones exhibited a most sincere interest in getting the best for us: whether the issue concerned obtaining a pre-approval, getting the best interest rate, processing our application through underwriting, or coordinating requirements, etc., MrJones temaoned constantly tuned all of the process needs and, specifically, our needs. I highly recommend his services. Thank you. Mr White

headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars

Everyone that works here is great. Wouldn’t want to buy a home any other way! Thank you!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

3.5 out of 5 Stars

Veterans United is a great company with the ability to really help veterans looking for a home. While not everyone on my particular loan team seemed to be squared away, my loan officer worked hard to cover down and ensure I understood what was going on and wasn’t taken advantage of. Give Veterans United a chance to help you with your journey.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

If you are looking for a lender to purchase a home, I strongly suggest you call Veterans United Home Loans! You'll be glad you did.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars

I highly recommend veterans united.They made the home buying experience a great one and were very helpful in every way.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Gave me everything I need to do with the todo list quick response on emails took all the hard work off us if I had a question about anything they knew where to get answers best all around loan team ever

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

My experience was fantastic, thank you!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

This group went above and beyond the call of duty. Number ONE in or book!! Loved the socks!!!

headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars

I can’t express how happy I am that I used Veteran’s United. The whole process was great.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

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5 out of 5 Stars

Thank you all.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Soup to nuts, these folks made this VERY complex process virtually hassle free. From my initial phone call to contract to moving into my new home was less than 60 days. 10/10!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

Excellent Team!!!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

0.5 out of 5 Stars
headshot image of Sean Riley

Loan Officer: Sean Riley

NMLS# 1519830

5 out of 5 Stars

I will definitely be working with Veterans United with my next home purchase whenever that will be. I will also be recommending Veterans United to any Service Member or Veteran who is in the market for buying a home.The process was better than I expected and everyone was professional but very friendly.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Smooth as silk!

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

Veterans United great company

headshot image of Ryan Ewing

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

1 out of 5 Stars

I would highly recommend doing your research prior to settling with VU. Our experience was far from great. We didn’t close on time due to failures on behalf of our loan teams. Buying a home, especially for first time home buyers like us, is stressful and there are a lot of unknowns, but VU did nothing to help that. Communication was rarely initiated by our loan officer and there were multiple occasions when our loan officer became extremely arrogant and rude to us. We were thankful to be paired with an AMAZING realtor, Micky Kilburn, who got us through he entire process no thanks to VU.

Response from Veterans United

James, your honest feedback is valuable and we thank you for sharing your voice with us. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United. If you would like discuss more on your experience we recommend contacting your Client Advocate department to assist further. Thank you again for your service.

4.5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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