I wasn't quite sure at first however, once i got started the process went very smoothly, notwithstanding, i had an exceptional team. i can't imagine there's a better group of people to work with. I am extremely satisfied !
The whole team has been outstanding from beginning to end. Great communication, education, and customer service. I can't speak highly enough of this organization.
Very personable company to work with. They know VA loans better than anyone and have really streamlined the process. They do a great job servicing veterans and their families. Their reps are very professional, highly knowledgeable and easy to work with. Made us feel comfortable every stage of the process.
Excellent service from start to finish. They treat you like their only customer!!
Everyone was extremely helpful, beyond my expectations. Thank you so much
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I don't think anyone would regret using Veterans United for their mortgage needs.
Great working with Veterans United. Jerry make the process smooth considering I was on travel alot overseas during the process. I will definitely send more potential customers your way.
Ms. Krystal Palmer-Robb and Ms. Sarah Litton were outstanding to work with! There were a couple of occasions we were not patient but these ladies kept on in the most professional manner to reassure us we were well being taken care. We even closed sooner than expected. Not only would I recommend Veterans United but I would also highly recommend Krystal and Sarah as a team! Also, their team leader should be recognized as it takes a great leader to lead by example! Thank you Veterans United! Most likely I will help my parents purchase a home using Veterans United as you offer the best rates with great customer service! I am waiting for the Feds to lower their interest rate to Zero due to the Coronavirus. My parents credit score is 790 plus.
If a loan specialist is getting a promotion do not assign that person to work with someone who is trying to buy a house in a short amount of time due to having to call multiple times and multiple emails so at the end they can say I am getting promoted and won’t be working with you and as soon as I got someone else everything went smooth and got the answers needed quick
I would recommend any vet to use this program. They are very responsive to any questions I had. The refinance went very smoothly, They did a great job.
