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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,433

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,433 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend

Loan Officer: CJ Bommarito

NMLS# 1995169

2 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

The entire process of working with this team was better than any other services we consulted. By comparison, Veteran United exceeded our expectations and is the best team to deal with new-home financing. I would rate this entire team a 20 in overall professionalism, dedication, and service.

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
Photo submission from Edwin P.

Courteous and very helpful in every aspect of being helpful. Even though the process had some bumps they stuck with it til the end amazing team and service.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Thanks y’all!

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Just wanted to say thank you to the whole team they are very on time and know their jobs very good I am pleased with everything they did with us and for us thank you very much it was our first house purchase and we've been blessed by being veterans United for our mortgages needs I will recommend you keep up the great work thanks again

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend

Thank you for your patience and persistence with getting my loan to the finish line. It's a dream home for me and my family and we are loving it. Thanks and hope you all crush it this year!
The online portal is extremely helpful in knowing the status of the loan and the next steps. The loan team kept me up to date and aware of all items relevant to the purchase. I plan to use them again for myself and any others I know that are looking to purchase a home

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Veterans United has been the most amazing experience I have had, everyone was so courteous and helpful guiding me to my future, I could not have done it without everyone on my team, so this is for all of you "thank you so very much", and "I love you all".

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Bless to have experienced this opportunity with so many great people

Loan Officer: Carol Rodriguez

NMLS# 1984090

5 out of 5 Stars
Would Recommend

Great experience working with Veterans United

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
Photo submission from Erica H.

The online portal for Veterans United was clear and easily navigable. I appreciated the to do's and the checklists that made it easy to figure out our utilities and update our address.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

We know buying a house can overwhelming at times.. the Team worked well together to make our dream come true.. thanks again ❤️

Loan Officer: Seth Rector

NMLS# 1374331

5 out of 5 Stars
Would Recommend

Candace Hasan and VU worked so hard for me! Home buying can be stressful enough in of itself, I had the passing of my brother on top of everything. My stress and mental health were not at all at top form. They gave me something very positive at a very sad time. I can't begin to say thank you enough!

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Brown

NMLS# 1601606

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5 out of 5 Stars
Would Recommend

Thanks everyone for all your hard work in making my and my son’s dream of owning our home come true.

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

I originally clicked on the "Veterans: See how much you can afford" link on Realtor.com out of curiosity while I fully intended to use USAA as my mortgage lender. My mind quickly changed when VU reached out to me immediately to introduce themselves and get the ball rolling with a vetted veteran-friendly realtor, dedicated loan officer and dedicated home buying concierge. They were so quick, responsive, professional and dedicated, providing personal contact info to be reached on nights and weekends and answered all my questions no matter when I asked them. They went above and beyond by sending a very thoughtful and personalized gift to celebrate closing on our beautiful home less than 2 months after I first clicked that link one fateful night.

Loan Officer: Jonathan Sieker

NMLS# 1244559

5 out of 5 Stars
Would Recommend
Photo submission from Eduardo G.

As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I I am a returning customer of Veterans United Home Loans. I bought my first home in 2014 and Steve Kincheloe and his team were my providers at that time as well. I can’t say enough about how they went above and beyond to help while navigating through the process. So, when it came time to purchase a new home I reach out to Steve once more. Like the last time I contacted Veterans United Home Loans the process was smooth and well organized. What made the entire course better was Steve and his professional team. As always, they exhibited an excellent character while making the process personable with the family. Excellent Integrity, honesty, and most of all loyalty. Thank you!!

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

More Reviews

See all 347,433 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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