Easiest, smoothest, most informed and best communicated loan process I’ve ever had. Christina and Caitlin were on top of everything.
Primarily because of Josh Kaplan
Response from Veterans United
Michael, thank you for your survey. Please feel free to reach our to our Client Advocate team for any concerns or questions. We value this information to help and assist our customers.
Leah worked with me when I purchased my new home and that experience was outstanding! I decided to refinance with Veterans United and once again, Leah made this process effortless and worry-free for me. I am a very satisfied veteran!
Our loan specialist was A+ and the tools veterans united have are wonderful. I love some of the videos that were provided. They really helped put me at ease in various situations.
I read the reviews about Veterans United and one in particular stood out true for me. Mike Wilson of Veterans United made the process easy and headache free.
Great!!! every step was very smooth informative and handle very professional and with care and consideration
I liked how easy it was to read my documents online and I really liked the wording of the documents. The to do list made it easy to know what I had to do.
They were wonderful and an absolute pleasure to work with and help us close on our first home!
Extremely pleasant and very knowledgeable
My loan team made the process of buying a house so easy and willing to put in the overtime to make sure I remained satisfied. Rob and & Alyssa were great. Thank you all so much.
Brandi and Nick
were Awesome
Thank you both so much
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Experience first-hand why 336,062 homeowners give us a perfect score!
Great service by Donald Webber and Kristen In helping us throughout the process of buying our home.
Bill and JoAnn Sitchler
Jessica Palmer my Loan rep was great !!and everyone else including the Underwriting Dept worked with me as I gathered documents.
Unfortunately her Appraiser ( Lawrence Keys) almost caused the seller to walk away from the table with my Earnest money because of his lack of urgency. They typically have 10 days to get an appraisal done. He received the task on 19 Dec, it didn’t get done till the 4th Jan and then he didn’t submit the report till the 6th Jan, causing us to ask the seller for an extension . Luckily they granted us one and I closed on 10 Jan.
Response from Veterans United
Darryl. We are very happy to hear about your closing and that even though extensions were needed, you were able to close. Thank you for using Veterans United and we hope we can be of any assistance in the future.
We have had a smooth transition with Josh and his team. The team is quick to answer any questions or concerns. We would happily recommend Veterans United Home Loans and Josh and his team to anyone interested in a home loan.
