Thanks to the Veterans United Team for the outstanding service. True Professionals
Dealing withe the people at Veteran's United has been a joy. They make it easy to understand and will address any concern you have .
My wife and I were very impressed with VA Home Loans. Everyone we interacted with were very polite, helpful and knowledgeable. Thank you all for making our dream come true.
Supportive and ease of process was appreciated.
We are repeat customers of Veterans United and will return anytime we need home finance. Great team and great process! Thank you Nick and Rebecca!
The team at Veterans United assisted me through the entire process with quick responses to my frequent questions. Their site is very user friendly and provided user friendly tools to prepare my documents. The VU team is caring and friendly.
Very easy to work with, polite and friendly Folks
Overall your organizational skills have a lot of improving to happen before I would recommend you to a friend. To many mistakes to many times. I didn’t feel you worked hard enough to protect my best interest. I a best was just another sale.
Everyb[st so helpful and always willing to help.thank you so much.
Very professional throughout the entire process. This was my first home and they were very good at explaining the process and making sure I understood everything that was going on. There wasn’t a moment I didn’t know what was going on and if I had questions I would pick up the phone and they were readily available nearly all the time. Thank you Veterans United for such an easy home buying experience.
Not only would I recommend VU to friends and family, I’ve already done exactly that. Also I have directed them to work with Haley because she was absolutely amazing throughout the process. Friendly, easy to talk to, efficient, orderly, I can’t overstate how much of a pleasure it was to work with both Haley and Taylor. Thank you.
The underwriter process is not as clear as it should be. During that part of the process, they were not clear on what exactly they needed or what was needed to complete the loan process.
Response from Veterans United
Patricia, we apologize if we were not clear with the expectations we set for the underwriting process. We understand confusion can lead to a less enjoyable experience for you. There can be times of hurry up and wait during underwriting, but we are here to prepare you for those things to prevent stressful situations. We thank you for your feedback and wish you much happiness in your new home.
Very professional and extremely fast at processing everything. Couldn't have asked for a better experience!
Outstanding on EVERY aspect of the home finance/ purchase process!
It was a very easy experience for a stressful experience.
Great company!
Chris Holdman was an outstanding agent and a huge asset to your organization
This was a great experience compared to past home purchases, Billy and Samantha were on top of everything from start to finish.
