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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,831 reviews
779 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,831 unfiltered reviews

Starting on Page 7692 of 15,528. Return to Page 1

5 out of 5 Stars

Thank u veterans United for everything really appreciate it.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Veterans United walked me through the process of finding and purchasing a home quickly. They provided everything needed to include an agent and insurance. The entire process was easy and stress free.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Everyone went well above and beyond my expectations, and best of all made everything work the way we had requested!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

4.5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

We would highly recommend this office and staff!

headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars

CAM AND HIS TEAM ARE THE VERY BEST AT WHAT THEY DO. HE TOOK THE LEAD IN EVERY STEP OF THE RE-FI. THIS IS MY SECOND CLOSING WITH CAM. I KNOW THAT THERE IS NO OTHER PERSON I WANT TO DEAL WITH WHEN IT COMES TO ANY HOME LOAN ISSUES. YOU GUYS ARE THE VERY BEST. THANK YOU SO MUCH.

headshot image of Cam Moore

Loan Officer: Cam Moore

NMLS# 1604156

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5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

I think veterans United has a very simple process that was really thought out. I loved how I could submit everything electronically and the instructions were very easy to understand. But I think the loan officers are relying on the simplified process a little too much. It about 90% of the process is easy because everything is done online but that 10% where the loan specialist or loan officer has to get involved was not so good. Not sure if it was because we were in different time zones or because I was buying a home at a distance but I wish the closing part of the process would have gone a lot better. There were unreliable people being hired that didn’t communicate, information I was supposed to know wasn’t being communicated, documents I needed to provide wasn't being communicated, my package wasn’t reviewed, and the signing of the closing documents needs to be simplified more. When I got sent the documents via mail I didn’t really know where to sign, I was guessing, how to sign the document using a POA instructions should be the very first page of the closing package not page 50. Overall the buying process was very easy, just the closing portion was when I was getting really frustrated with everyone involved. I would recommend to my friends and family.

headshot image of Keith Shaffer

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars

They are great if you are active service member. Can work with you over long distances and very thorough with their documents. Make it clear and easy to navigate. Always found them very trustworthy.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars

Their electronic portal is efficient and easy to use. Much better than printing and signing everything!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars

I would not go with any other VA lender.

headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

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Experience first-hand why 371,356 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

3.5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

3.5 out of 5 Stars
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars

Highly recommend, amazingly easy purchase experience

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

I would recommend them to anyone

headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

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