Great services always! I have NEVER had one complaint. Everyone is very kind and helpful over the phone, and the employees get things done in a timely matter. Thank you for all your help!
Overall, I couldn’t be happier with the process. My loan officer Ryan answered all my questions and helped me out a lot. Being a first time buyer couldn’t be easier if it wasn’t for Ryan. I will definitely do business again.
The Veterans United Home Loans was extremely proficient in processing the home loan. They were very sensitive to my husband's deployment schedule and the loan was processed very quickly.Thank you for your service and working to meet our needs!
Veterans United was very easy to work with and I got an excellent rate!
It is a great and easy company to work with!!!
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Phil Stroessner was amazing to work with ! He always answered my questions & returned my messages or calls. Overall a great experience. Yes, I would recommend Phil Stroessner and I actually did at the title company to an employee that was getting ready to apply for a VA home loan. Thank you again to all of the staff that helped and assisted through all of my loan process at Veterans United !
Great job despite the hiccups! Thank you for your continued service in helping our Nations Veterans get homes!
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Veterans United is great make it super easy to apply and buy a house.
I would highly recommend Veterans United to anyone buying or refinancing a home. Especially veterans. They go out of their way to make the process positive. A heartfelt thank you. We have a new home thanks to Veterans United and their team work.
Going through Veterans United to buy a home is highly recommended. The website is easy to use and transferring documents is a breeze. The staff is hardworking and friendly. Veterans United also recommended an awesome real estate agent that was knowledgeable with the VA loan and helped us find a great house. Using Veterans United to buy a home was almost too easy! Thank you for everything!
I am indeed happy with the end result. HOWEVER, I feel the process could have been smoother. I was asked to provide them with items that I had previously submitted..., items that was in their portal. My closing date had to be pushed back a day due to small issues that could have been avoided.
Response from Veterans United
Stephanie, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. Thank you again for your service.
