We originally started with Navy Federal Credit Union. We were not impressed with the customer service. The final straw was when they gave us an interest rate higher than they had advertised. We immediately started shopping around and came across Veterans United. We are extremely happy with the customer service we experienced immediately. They made sure we closed on time and even got us a better interest rate than what anybody was advertising at the time. I am recommending Veterans United to every veteran I know.
Accolades to Zach and team and Veterans United.
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Veteran’s United was and is awesome. I’ll be referring them to others
This is the 3rd house I've bought, and Veterans United made the process easy. Their to-do list laid everything out in a very simple format and made accumulating the required information the easiest I have experienced. Julia (my point of contact) was very responsive and knowledgeable and responded to questions promptly. The process is tough, but Veterans United was great. I highly recommend them.
An overall good experience. Please ask questions and get clarification to make sure you are accurate with the things you think you understand. It could save you time and money.
The kid's games were a very nice touch. I also saw through your social media I will be getting a tee shirt and I will be sure to post my pic and wear it with pride. From begins ngbti end a truly awesome experience.
Thanks Christie for being so kind extension 5504.
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My overall experience working with Veterans United was great. They made the process as a whole pain free as a first time home buyer. My emails were answered within a few hours, even on a Sunday. There was a hiccup right before closing that caused the original close date to be moved back. Katie and her team work tirelessly to ensure that I could close the very next day. I had access to their resources to educate myself on the different parts of the home buying process. The videos and documentation are great resources. Thank you Veterans United!
The whole team was responsive and professional. I have recommended them to numerous people.
