This loan team did an amazing job throughout the process. There was never a time that we were unable to get answers to the questions we had. Very respectful, polite, and it was an absolute pleasure to be able to work with Veterans United
Veterans United made the process very simple and performed at a high level. The website was very effective and user friendly. If you want a high
level of professionalism, knowledge base, and customer service then Veterans United is the clear choice.
Thank you Veterans United for your great staff. Our loan experience was a smooth experience. Thank you, we would not hesitate to go through this again.
Tony and Edie
We had an awesome experience with Veterans United as first-time homebuyers. Jenny and her team made the whole process super fast and simple to go through! The website and "to do list" also made everything straightforward and easy. We're SO glad we found Veterans United and could not be happier!!
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Many thanks Dustin
Jon and Jake did a great job, they answered every question and did a great job keeping us informed. It was a great experience and I appreciate all their time and work on our behalf.
The VU team helped me navigate and answered all my questions, issues, concerns in a timely manner.
This was my first experience in buying a home and I was not on site, but they made sure I was taken care of.
I would definitely recommend VU to anyone.
It took only 45 days to move into my new home.VU did an outstanding service in helping me.I strongly recommend every vet to use VU.ThankYou Winsor n Brandon n the the rest of the team.
Please give this man a raise. Paul gave me good advice, and a bunch of fun to work with.
Josh Shaw was phenomenal! I would work with him in a second. I was not impressed with the underwriting process. It took much longer than I anticipated. I thought it could have been more organized with improved communication.
Response from Veterans United
Eleanor, we are happy that your loan officer did a great job. We like to promote our teams with surveys such as these. We understand that the underwriting process can be very stressful at times. The process is set up to provide our clients with the best options and products as possible. Please feel free to reach out to our client advocate team if you wish to share more. Thank you again for your service.
Don’t do a VA loan if you don’t have to, and don’t deal with a loan officer with less than 10 years of experience OR a loan officer that has not handled a loan in your state.
Response from Veterans United
Michael, thank you for sharing your honest voices with us on your recent loan. We agree that shopping around and absorbing the most information as you can will assist you in selecting the best loan product for them. Please feel free to reach out to our client advocate team to discuss further if you would like to. Thank you again for choosing Veterans United.
Would use Veterens United again. Pretty easy process.
