VUHL made it so easy on us. We just gathered the documents they needed and they did the rest. It was a smooth process.
Sure the process is lengthy and a lot of paperwork but United Veterans professional way of help you through the process takes the stress away from you while u can rest easy that all is being handled!!
The financial institutions outside of Veteran's United need to take a few lessons from this great organization. I have worked in a field of customer service. If you take care of your clients like family, they will come back to you and also recommend your business to others.
Not enough words to say what a wonderful experience it was working with Felicia
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The beginning of my process was very easy and everyone was very helpful. Considering the circumstances of me being out of town for closing ( which everyone was aware of) things still did not go smoothly. We waited and waited for responses to emails and to get my paperwork finished in time for closing. I ended up having to close two days late.
This was the best experience I have had,after buying 4 homes..
Though the Loan was much appreciated our experience was very stressful because of the new laws
I would HIGHLY recommend this company to my fellow vets. I am a picky person and I was very pleased throughout the process! I can not say enough about this company, their staff and the professional manner in which our loan was handled!
From the beginning of our home purchasing journey, Veterans United was great in explaining the process of buying a home. Max and Sarah were always polite and quick to answer any questions. The whole process was painless and exciting plus we always felt as though we were high priority. I would highly recommend any veteran to use Veterans United when purchasing a home.
I highly recommend Eric Sabourin as THE preferred Realtor in the Wilmington, NC area. As a property investor, I am pretty knowledgeable of the entire home-purchase process. I was very impressed how competent and thorough Eric was. He was always available and was willing to explain things in a manner that anyone can understand. His approach to showing us the current market accurately depicted our desires in new home purchase. Furthermore, he actually adapted to additional desires during our discussions while viewing--this resulted in showing us additional homes that met our criteria and ultimately resulted in home purchase we are completely happy with. While we were under contract, Eric was relentlessly diligent with making sure the developer's team of agents and closing professionals stayed on time in meeting all the required actions to close.
Likewise, Jimmy Stranz and Ashley Black should be commended for their tireless efforts. They were enthusiastic, professional, and very courteous. After an accounting error made by the escrow company was discovered on the day of closing, both Jimmy Stranz and Eric Sabourin (my Realtor) made sure things were corrected immediately. I really appreciate the experience I had with everyone involved.
It was nice that VU contact us to discus refinancing our home loan. I have another home loan through a credit union that I have had for 10 years and they have never once contacted us.
On my closing day.. Instead of only taking an hour or 2 to sign every paper and then getting back to work. I was waiting on final paperwork to come in and then the paperwork wasn't even done correctly. I lost an entire day at work.
Everything I mentioned above is just a short version. I can't say enough good things about Veterans United to give them enough credit. Thank you so much for helping me get a home.
I highly recommend Veterans United to any veteran who is looking for a home. Our loan specialist, Todd Keicher, was so professional and knowledgable in every aspect of the loan process. When he began the loan process, he stayed with us until the day of closing. By the way, I have never meet Todd in person, and the process was done via email and telephone. However, he answered every one of my calls and emails immediately. It was a supernatural process which took approximately one month to complete and we are in our forever home.
The Lighthouse program gave us the direction and courage needed to qualify for our VA Loan after financially hard times. If you sincerely want a home, and will follow directions toward your goal, you too can stop paying rent.
I would highly recommend Veterans United to anyone ready to purchase a home.Their staff was always helpful and professional, they are at the top.