My team went over and beyond to help me in this process. Thanks guys.
Blake Weisenfelder, my home loan specialist, was very helpful throughout the whole home buying process. When I first started the process, I was very ignorant to all the steps and requirements; however, thanks to Blake, the Veterans United online videos, and the knowledgeable underwriting team, I felt I was always in good hands. I feel as though I received a competitive interest rate from a team/company that went the extra mile to insure I was take care of. I learned a lot from the whole processes. In the end, the only regret I have is is not using my VA home benefits sooner. Thank you Veterans United for everything!!
Smoothest home loan I have ever gotten. Outstanding service and support.
Always professional and friendly.
No hassle
On the ball experience
Everything handled quickly and proffesionally. This our second time with Veterans United and will use them again if we need mortgage help.
The only thing that I would say should be added in the beginning stages is tell the customer if their check stubs have a different name on them and then the person they work for and they will have to have a note from employer stating that is the same company so it doesn’t get kicked back from underwriting.
Jess Vomund., Heather Risenhoover and the rest of their team, took such great care to ensure our whole Journey was explained step by step. We moved pretty much as fast as my husband and I were comfortable. Once we were really, really, ready, they stepped up and lead us to purchasing our first home and the whole process was very smooth. I will work with this same team in the future if I ever need another lender. Thank you!!!
Quick and outstanding customer service.
Everybody was very helpful
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Veterans United helped us through a difficult time. The web site walked us through the steps to refinance. The ability to call a real person, if we had questions, was great. The email reminders to complete certain paperwork helped keep it all on track.
They locked in the rate so we could keep the same numbers til the end.
Thanks for the hand holding through a major life change.
From the time we applied for pre-approval to the time we closed on our dream home, Veterans United was there every step of the way to help us.
We started our home buying process in April 2019, but had to put it on hold as I lost my job. Fast forward to September of 2019, I had secured new permanent employment, nad began the process again. Kevin McMillen and his team (Kelly, Natalie, & Mitch) kept me informed the entire way through until closing with prompt responses and exact answers to my questions. This has been, far and away, one of the best customer service experiences I have had in any business interaction. Veterans United, along with Kevin and his team, provided a seamless transaction from start to stop, to start again and finish. I wish more of my friends and family were Active Duty Military or Veterans just so that I could recommend they use Veterans United and Kevin's team.
Tonya was awesome to work with and provided guidance through out the process to achieve a very positive outcome.
