

Go through Navy Federal Credit Union!!
Response from Veterans United
Alan, we wanted to thank you for this honest survey. This is a valued asset that our team uses to assist further our customer's experience. If you have concerns about your experience with Veterans United, please feel free to reach out to our team to discuss. We thank you for your service and your choice in us for being your home loan lender.




Veterans United made my home buying process easy. I was in two different states during the process, neither of which was the state I was buying in and they worked with me the whole time. Thank you.

Very user friendly! Unlike some lenders I didn't have any surprises and felt comfortable getting my questions answered.


Like I said. The process took way to long. It cost me money staying in a motel and extra time I used and kept my Uhaul truck. I felt I was a mushroom, keep in the dark and the last to know anything.
Response from Veterans United
Michael, We apologize for any inconvenience and timing delays you may have had in closing your loan. We are happy to discuss your experience if you would like to. Please reach out to our Client Advocate team for any questions or concerns. We do want to congratulate you on your new home!


This was my second time using Veterans United Home Loan and would use them again.

Nate Bohon and his team are incredible at what they do! They made this experience perfect for a first time home buyer using his VA Home loan. Nate Bohon and his team are passionate about their jobs and it showed during the entire process. 10 / 10 I would recommend. THANK YOU!

They work fast answer all our questions the best to work with

Streamlined, pain- free process. Very helpful and responsive employees. I would highly recommend Veterans United for VA home loan needs. I’ll use them again for sure.





Thank you all for your help and assistance.

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No hesitation in recommending Veterans United for an original loan or refinance

If you are a Veteran and are looking for a home buying team please do your shelf a favor and call Veterans United Home loans you will not be disappointed and if I can make a recommendation ask for Shannon Matlack she will not let you down and you will never be left in the dark about anything, she or her team will do all they can do to get you into your dream home


Easy Peasy.... thanks so much.

All text or email don't really like that, should have gone with someone local.
Response from Veterans United
Luis, Thank you for sending this survey in. Veterans United always strives to have one on one contacts throughout the process of getting your loan. We are always here for any questions or concerns and will assist you as fast as we can.
Matthew and Jenifer made this a very easy process for us. We are first time homebuyers and were a little nervous getting started but they eased our minds and we knew that we could call anytime with any questions or concerns we had and they would be quick to respond with answers. We would highly recommend their team. Thanks for everything!
