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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,495

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 434,495 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

0.5 out of 5 Stars

Go through Navy Federal Credit Union!!

Response from Veterans United

Alan, we wanted to thank you for this honest survey. This is a valued asset that our team uses to assist further our customer's experience. If you have concerns about your experience with Veterans United, please feel free to reach out to our team to discuss. We thank you for your service and your choice in us for being your home loan lender.

4 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Stuart Andrew Timmerman-Waters

Loan Officer: Stuart Andrew Timmerman-Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Veterans United made my home buying process easy. I was in two different states during the process, neither of which was the state I was buying in and they worked with me the whole time. Thank you.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Very user friendly! Unlike some lenders I didn't have any surprises and felt comfortable getting my questions answered.

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

4 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

2.5 out of 5 Stars

Like I said. The process took way to long. It cost me money staying in a motel and extra time I used and kept my Uhaul truck. I felt I was a mushroom, keep in the dark and the last to know anything.

Response from Veterans United

Michael, We apologize for any inconvenience and timing delays you may have had in closing your loan. We are happy to discuss your experience if you would like to. Please reach out to our Client Advocate team for any questions or concerns. We do want to congratulate you on your new home!

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

This was my second time using Veterans United Home Loan and would use them again.

headshot image of Marjory Christensen

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend

Nate Bohon and his team are incredible at what they do! They made this experience perfect for a first time home buyer using his VA Home loan. Nate Bohon and his team are passionate about their jobs and it showed during the entire process. 10 / 10 I would recommend. THANK YOU!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

They work fast answer all our questions the best to work with

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Streamlined, pain- free process. Very helpful and responsive employees. I would highly recommend Veterans United for VA home loan needs. I’ll use them again for sure.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Thank you all for your help and assistance.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars
Would Recommend
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

No hesitation in recommending Veterans United for an original loan or refinance

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

If you are a Veteran and are looking for a home buying team please do your shelf a favor and call Veterans United Home loans you will not be disappointed and if I can make a recommendation ask for Shannon Matlack she will not let you down and you will never be left in the dark about anything, she or her team will do all they can do to get you into your dream home

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Loree Jones

Loan Officer: Loree Jones

NMLS# 1597653

5 out of 5 Stars
Would Recommend

Easy Peasy.... thanks so much.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

2 out of 5 Stars

All text or email don't really like that, should have gone with someone local.

Response from Veterans United

Luis, Thank you for sending this survey in. Veterans United always strives to have one on one contacts throughout the process of getting your loan. We are always here for any questions or concerns and will assist you as fast as we can.

5 out of 5 Stars
Would Recommend

Matthew and Jenifer made this a very easy process for us. We are first time homebuyers and were a little nervous getting started but they eased our minds and we knew that we could call anytime with any questions or concerns we had and they would be quick to respond with answers. We would highly recommend their team. Thanks for everything!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

More Reviews

See all 434,495 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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