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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,482

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,482 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

So good I already recommended to a military friend returning From overseas!!!

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

The team was extremely helpful and wonderful to work with.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

I was not an easy client. I was not looking in one area but across a possible six states. Ryan walked me through every step and the rest of the team connected me with realtors for each area.

headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Very easy to work with super fast to close if you have your ducks in a row . Super happy with our experience

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Andy and the team were there every time I had questions. They walked us through the process since this was our first home buying experience. They've been a great help to us keeping it as stress free as possible.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Once again Tyler, Neisha, and Zac went above and beyond their duties to make selling/buying and dominoe closings an outstanding experience !
Thankyou one and all

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

Out of the five times we've been through buying and/or refinancing, this was absolutely the most carefree and stress free experience. Alex was awesome to work with. Any questions about anything were answered almost immediately. We really appreciate everything. Thank you very much.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Morgunn Thornhill

Loan Officer: Morgunn Thornhill

NMLS# 1127375

5 out of 5 Stars
Would Recommend

My experience was outstanding, everyone was very professional, knowledgeable, respectful and were very attention to detail.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Veterans United practically did everything. This was my first experience in purchasing a home and I promise you...I’ve never worked with a team of people that knew what COMMUNICATION was all about. The chain was never broken. Thank You!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Overall, the process was much better than our first home buying experience. VU really has simplified the process.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Simply put, from bang to bullets just an outstanding experience.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

0.5 out of 5 Stars

Lack of communication feels pervasive throughout the organization.

Response from Veterans United

Joseph, communication is the foundation of our relationships with our Veterans, and we're sorry if we didn't meet your expectations. We appreciate you sharing this feedback, and we will be sure to focus on our communication going forward.

4.5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Rachel McCarthy the assistant to Joe Ferling, was ABSOLUTELY AMAZING. SHE WAS DULLIGENT, EAGER, PERSISTENT, JUST AN ALL AROUND DELIGHT TO WORK WITH. I WOUL TOTALLY LOVE TO HAVE A TALENT LIKE HER ON MY TEAM. SHE MADE IT ENJOYABLE. THANKYOU RACHEL MCCARTHY... ON THE BEHALF OF THE HARRIS FAMILLY. EXCELLENT JOB!

headshot image of Joseph Ferling

Loan Officer: Joseph Ferling

NMLS# 1034655

1.5 out of 5 Stars

This is the second time I've used them. The first time around was great. This time, there were some staff changes that severely hurt the experience. Everything seemed to be done so last minute. Very stressful.

Response from Veterans United

Brian, we appreciate you choosing to work with Veterans United again, and we're sorry we didn't exceed the expectations we set. Based on your feedback, we will look into your home purchase to find ways we can improve. We hope you enjoy many happy years to come in your new home.

4.5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

nothing but positive results.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

More Reviews

See all 430,482 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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