Joel, Chris, and Matt were the best I could have gotten as a team. As a first time homebuyer I had tons of questions but they were always quick with a response. I never felt like “a number” but always as if I were the only client because of the time they would spend explaining things to me. If you can, request Joel’s team!
I felt important through the entire process. Veterans United is obviously very good at serving our Veteran community and understanding the VA loan process. Our loan was great and helped us feel comfortable and confident every step of the way!
Veterans United is great especially if you are a first time home buyer. We were prepared for each step because our team held our hands. This people care!!! I promise you will not be disappointed!!
Jerry and his team we're awesome to work with.
Use VU. You will not regret it. Awesome to work with.
Excellent team to work with highly recommended
Veterans United is THE way to go if you're eligible for VA home loan benefits. My loan team was amazingly kind, informed, and quick to answer all of my questions, no matter how "silly". The home buying process was so easy with Veterans United. 10/10 would recommend!
The rates are great but the process is stressful with loan officers that don’t communicate.
Response from Veterans United
Derrick, we're sorry for any stress caused on our part during your recent refinance. We know how important it is to be available for our Veterans during this time, and timely communication is something we consistently strive for. We appreciate your feedback and hope you enjoy the benefits of your refinance.
This is our second home with VU. they're always so easy to work with get things done quickly!
2 of the 4 people that I dealt with on a regular basis had very poor response times, if they responded at all. It’s a stressful process and not being able to have questions answered in a reasonable time frame was frustrating.
Response from Veterans United
Bret, communication is the highest priority when working toward a home purchase, and we're sorry we did not provide the level of service we strive for. We're glad to know the rest of your team was able to rise to the occasion. Please do not hesitate to contact our Client Advocate if any concerns arise.
Veterans United is by far the top VA home buying service hands down. It's a one stop shop for the house of your dreams. Every service is offered under one roof making the home buying process quick and easy so you can focus on enjoy life.
I would use Veterans United again for my next home purchase! They are rockstars !
Fellow vets, this company will make every step of your VA loan understandable. They give you the answers to your questions online, on the phone, via email and also on text message. Their level of professionalism and attentiveness is beyond outstanding. Lance and Ryan were our heroes in our home buying journey! We chose the best VA home loan folks and you should too!
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There’s a reason I decided to use Veterans United once again. Very professional team; excellent service.
