My man, Marlon, is exceptional. He is friendly, kind, patient, and has a depth of knowledge that is vast. He always responded to my emails and phone calls immediately. He is a strong leader that is shown by the work ethic and production of his team, especially Tiffany. This was a difficult rural property challenge. However, Marlon and his team overcame each obstacle we encountered without missing a beat. The personal attention and online experience is the best I have ever experienced.
Veterans United personnel worked hard to get the process done for me. Bankers can be a pain. They want to see the same information over and over and over. It's a crazy game of patience. It's especially difficult being self employed
This was my first time using Veterans United and my overall experience was great. All my questions were answered, the process explained and we closed much sooner than I thought. It was very smooth and quick. I’ve recommended them to my family
It's a pain in the butt and a headache but soooooo worth it!!! Buying a home isn't easy but Veterans United made it a little bit easier ! Everyone works hard and is very helpful ???? we are now in our new home thanks to all the people at Veterans United!
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Experience first-hand why 382,844 homeowners give us a perfect score!
Works hard to make experience as effortless as possible and an outcome you wsnt.
Don’t even question it, choose Veteran’s United!
This was an excellent experience for us. James was right on top of everything. Any veteran deciding to take advantage of the lower rates will want to use Veterans Home Loans for sure!
You won't go wrong by choosing Veterans United. They will guide you every step of the way and have you in your new home before you know it. Definitely recommend.
Overly satisfied with VU. That are rated as one of the best companies for veterans and they proved it to me that they deserve such a reputation.
I was glad this process was over. Something new was always required close to closing and then the issue at the end with the windows being in escrow. I also didn't find out until closing that the seller hadn't paid property taxes in the past three years (not VU issue I believe but could have had issues at closing). I am hoping that I have less issues with the home than I did in purchasing it.
Response from Veterans United
I am sorry to hear about your experience Jess. We know how important clear communication is with the loan process and it is disappointing that you felt less than informed throughout your journey with us. We are always striving to deliver great service while helping you use your loan benefit. If we failed in that goal, my team wants to know everything about what happened so that we can review for potential training opportunities so this is not something that happens in the future. If you are willing, please reach out to a customer service supervisor directly at 1-800-212-5200 or by email at ClientAdvocate@veteransunited.com.
My Veterans United team of Rob and Jenny were outstanding, professional, caring, positive, inspiring and they know their tasks at hand!!!!! They are an asset to Veterans United. I would recommend Veterans United to any veteran if you want a positive experience in buying your first, second or whatever home it is. Great company!!!!
I would definitely recommend Veterans United.
If you are considering buying a home, I can't encourage you enough to go with Veterans United. You will not be sorry and will be amazed with the support you receive. If you are a veteran, we all served our country. I am proud of my service and appreciate Veterans United thanking me with their support. God bless, Semper Fi!
