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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,897

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

The process was smooth

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars
Would Recommend

Veterans United exceeded every expectation I had throughout the home-buying process. As a disabled veteran, I needed a team that understood the ins and outs of VA loans and could guide me through it with clarity, respect, and precision—and that’s exactly what I got.From the very first phone call to closing day, every step felt organized and handled with care. The communication was fast and consistent, the portal was easy to use, and I always felt like I had a team of professionals backing me up. They didn’t just help me buy a house—they made sure I understood the process, felt supported, and stayed informed the entire time.What really stood out was how human they were. There was no corporate coldness or pushiness—just real people working hard to help a veteran secure a home. That means something.I’ll be writing individual reviews for each team member because they all deserve recognition. But as a whole, I can confidently say Veterans United is the gold standard for veteran home loans. If you’re a vet looking for a home, start here. You won’t regret it.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Corey and his entire team made the whole experience very nice and enjoyable. They were all very knowledgeable and always very prompt and kept us up to date every step of the way.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
Would Recommend
Photo submission from Jaimie M.

Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Zach and his team were very easy to work with. They did a wonderful job working not only with us but with our realtor as well. They answered all our questions and calmed our fears. And they surprised us with a welcome home gift for our new home!

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
Would Recommend

Veterans United was fantastic for my husband and I! We will be recommending family and friends to them for buying a home! Our team was quick and very helpful!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

David Fields and his team were exceptional in handling my loan application. In the 3 years it took me to find another home, David was tireless in his efforts to ensure that I had everything I needed during my search. He constantly reached out to see if all was well, answered every question I had and made himself available at all times.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process super simple and straightforward! Awesome experience with VU and will definitely be using them again!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

3 out of 5 Stars
Would Recommend
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

This is my third home buying with Veteran's United. It took less than thirty days to close. VU was there every step of the way. I might have gotten a slightly less rate form some other lenders, but I just wanted the process to be done I've relied heavily on their knowledge for VA Loans process. Literally, 30 days from putting an offer in to move it date. VU was there every step of the way... even when I was a bit frustrated with the process. I would give Veteran's United 5 out of 5 Stars.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

My team made the process very easy, they worked behid the scenes to simplify and explaine every step of the way, if I ever need to use this service again I will immediate contact them.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend

Would recommend for all veterans. VU has a well designed and effective process that makes this entire process streamlined and enjoyable. Outstanding App!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

My loan officer and loan coordinator were very supportive and helpful throughout the process.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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5 out of 5 Stars
Would Recommend
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend

Ryan and his team went above and beyond to help me secure my new home. I couldn’t be happier.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

The entire process was great.

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Veterans United is an awesome team to work with!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

More Reviews

See all 429,897 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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