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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,932 reviews
772 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,932 unfiltered reviews

Starting on Page 80 of 14,932. Return to Page 1

5 out of 5 Stars

Veterans United has made my home buying experience one of the smoothest things i have done all year. My point of contact Ashley was so helpful and went way above and beyond in making me felt seen and cared about during this experience. I felt cared about as an individual and not seen as just another customer. if your lucky enough to work with Ashley i know you will be well taken care of. I would recommend to all my brothers and sisters 10 out of 10

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars

it was an experience but Ryan Davis worked with me every step of the way and made it a good experience. I would recommend it to anyone. Thanks again to the whole team that Ryan has.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Everything was smooth and the portal was easy to use.

headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars

The team that I had was very professional, yet personable. Kept me up to date on my “to do list”. Thank you guys and all the best to you. MERRY CHRISTMAS

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Photo submission from Juan S.

Happy to have found a place we can call home!! Thank you Veterans United!

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Very good

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Derek and his team were very helpful. They made sure we were informed in all decisions. Their website was helpful in a step-by-step process.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

The whole experience was superb.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

David was amazing, He was always available and made us feel comfortable during the whole process.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

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4 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

4.5 out of 5 Stars

Thank your whole team for the hard, and great work that everyone put forward for this to happen. Sherrie and I both are very grateful. Your TEAM ROCKS!!!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Photo submission from Brian H.

Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Super easy, made it easy for me to understand everything, when I needed a question answered or had it any second thoughts I didn’t have any long waits or anything, very good resourceful

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars

A very special thank you to Larry and his team! Y'all made the buying of a new home very easy! Veterans United really has figured out the process and streamlined it.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

1 out of 5 Stars

There were multiple ups and downs through out our loan process. The government shut down did not help. Im not sure if it was the loan team or the underwriting team, but our blood pressure stayed high. Im sure individually they were great, but there were multiple times that someone we needed to speak to was out of office and times where documents had been submitted multiple times and still requested. Also times where agents would only speak to Jacob even though I am a joint buyer.

headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

4.5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

I recently purchased my home through Veterans United Home Loans, and the experience was outstanding. Their team was professional, knowledgeable, and communicated clearly throughout the entire process. As a veteran, I appreciated how smooth and supportive they made everything, especially with the VA loan process. I always felt like they truly had my best interest in mind. Highly recommend Veterans United to anyone looking to buy a home

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Photo submission from Paul S.

As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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