Everything went well Thanks team.
This have been a wonderful experience! Everything was so smooth. Such an amazing team. I definitely recommend using Veterans united.
Thank you, Veterans United! Y’all were always so sweet and easy to work with.
Daren and crew were outstanding! Very straightforward and easy process, which was very refreshing given how cumbersome mortgage loans are normally.
I have nothing but good things to say about Veterans United! They made everything so quick and easy. We love our team and they were such a huge help with everything!
Closed on Refi 22 days ago and still a payoff account has not been paid off. No response to phone calls. Will have to contact my local Congressman Steven Horsford to help with this unsettled loan.
Response from Veterans United
Hi Bernardo,
Thank you for bringing this to my attention. I understand how concerning it would be to still see an outstanding payoff several weeks after closing, especially when you haven't been able to get the answers you're looking for. I'm sorry for the frustration and uncertainty this has caused.
I'd like the opportunity to look into what happened and help clarify where things stand. Please contact my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com so I can locate your information and review your concerns directly.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
It took me two years to find a house. Dustin stayed with me. He followed up with me. He checked in on me. He was the best ever. I felt like it was an old friend looking after me.
They help me getting through the electronic paperwork. Sending the needed information to VU electronically instead of the postal service.
Haley is probably the best loan officer I have ever worked with.
Allison and Aaron were amazing and very driven to help us get our home. They went above and beyond our expectations in communicating with us and letting us know where we were at in the process and what we needed to do next. We never felt alone or confused, they were there tohelp us every step of the way. Allison and Aaron did whatever they could to make our dreams come true and we will appreciate them along with Veterans United forever.
Outstanding service
10/10 service from all the team at veterans united. I have already recommended this company to other veterans who are looking to buy a home!
The use of computers for so much of the buying and selling process was very stressful for us older folks. Steve helped this stress by being very patient in explaining items that we did not understand. He was often away from his desk when we contacted him with a question but he always got back to us ASAP. Our confidence in him certainly helped smooth the process and we appreciated him very much.
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I wouldn't want to work with any other lender on a home purchase! It went so smoothly, the communication was A+, the entire proceeding was streamlined and very easy to follow, all while running my own business...my only stress was making sure I had enough boxes for all of my things :)
I had the best experience with my team. I am happy to be a part of the Veterans United Family!
Amanda and Gavin made the whole process easy…..
Great team and we’re very helpful. Made our first time home buying experience a breeze.
Outstanding, professional, and always helped out my fianc
