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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,134

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 472,134 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Devon saved the day when NFCU completely dropped the ball. I would have lost the cabin as financing would not have been acquired in time if I stayed with NfCU. So glad I jumped ship…pun intended

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

From start to finish, my VU team was by my side and guiding me through the home buying process, expertly coordinating across state lines with the local realtor. All of my questions were answered in a timely manner, in terms I could understand, and I was kept informed of all changes or adjustments along the way. 10/10 recommend!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

100% there was many benefits as a veteran I was unaware of that I learned using veterans united. It also made home buying extremely easy.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
Photo submission from Paul V.

The team that worked with me was amazing. I am overseas and was able to close on my first home. This team bent over backwards to work on my schedule, which I assure you was not easy as I was a day ahead. Thank you for taking my worries and walking me through the steps to close on my first home.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

I started the process and had no clue on buying a house. Lance,Landon and jacklyn was so helpful, patient and believe in me after I had some past life things I didnt know I had to get cleared up first. I really appreciate the whole team!! Any vet who has been hesitant about buying a house like i was please reach out to veterans united there amazing 👏 🤩

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

I’m so grateful I worked with Veterans United, Tansee, Sean and Brianna all of them help me, guide me and made the process of buying a house so easy.

headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

This was my first home buying experience, so I really would not know any better. However, I didn't have any headaches, worries or misunderstandings at all. If I asked a question, it was answered, if it didn't makes sense to me, it was properly explained. So I'd Veterans United has been great with my experience.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4.5 out of 5 Stars
Would Recommend

Shannon and Mason were amazing to work with and despite all the issues with working with the VA both kept me and my family focused on getting the house and working all avenues while having multiple backup plans.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Very easy to buy a house, the Veterans United team handled everything in a timely manner

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

4.5 out of 5 Stars
Would Recommend
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
Photo submission from Kevin J.

I appreciate the time and effort of the Ross Deeken team. Drew Deutschman I have no words for his hard work and dedication I am indebted and grateful to Veterans United you guys and gals are a blessing. Thank you so much.

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Extremely helpful, walked me through every step of the way

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend

A few communications issues toward the end that were pretty stressful on our end but overall excellent

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars

Was not always kept informed

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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3.5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Thank you all !

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
Photo submission from Janice A.

Jake is an exceptional treasure. He worked hard to get us qualified, when other loan officers would have given up. He spent time understanding our unique situation, which is travel nursing, and found ways to work around the inconsistencies of the profession.Jake and Kaitlyn are the dynamic duo!Kaitlyn made sure every inch of our paperwork was correct!

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Luke, Lauren, Kate and Caitlin were all very knowledgeable and was able to communicate this is effectively. As someone who has never been through this process I had full confidence that I was being informed at every step. Highly professional group of people. I am grateful to all of them. Please thank them for their support, and the gift I received.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

3.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

More Reviews

See all 472,134 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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