Excellent communication, smooth process!
The entire Veterans United team was terrific. They were engaged from the first day, until the closing. The updated each other across the team, to include the realtor and worked together to work through issues that came up. Loan officer was terrific!
Happy to have found a place we can call home!! Thank you Veterans United!
Mr Charles and his team work diligently to make sure that I was able to purchase the home of my choice. Thank you so much!!!
Ashley was absolutely the best, every concern I had she made me feel at ease and was absolutely very supportive, everything she said would happen did happen and it was so smooth. This company is very lucky to have a employee like her, she is absolutely a wonderful person to work with.
Due to getting our tattoo work completed before starting our loan process, we were able to close in a record time. Thank you, Jimmy and your team. I look forward to working with you again.
A dream come true, because of them . Friendly, and they make you feel like family.
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Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!
It has been twice that veterans united forced me to follow up to confirm that they pay my taxes from my escrow account.I paid my taxes on 2023-2024 and had to send a copy to get reimbursed, but no one responded to my email, even after I wrote in the email to add to the principal of the account. I was just sent a check with no response to my email on 2/23/24.When I refinanced on Sept 2025, I was assured by the loan officer that he would personally make sure this is updated in my escrow account.Nov 5 2025, and I have sent 2 emails to Jon Wachtel, one in Oct 23 and a second on Nov 3, with no response and no update on my account.Called again today (nov 5), and was informed to send the tax bill to another email oscorrespondence.ctax@corelogic.com and to come back on Nov 14 to confirm if the tax payment was completed. Why do I have an escrow account? I will never work with Veterans United again. this back and forth is not worth it.
I had to switch to veterans united at the last minute and they took care of me
Fantastic service throughout the entire 21 day process…. You read correct 21 DAYS! Very informative and there for you as a team collectively. GREAT EXPERIENCE ALL TOGETHER!!
Jason and Matt did everything they could to be sure are closing date came earlier than first planned. Were quick to reply and help me understand everything as the process was on going. Thank you very much Jason and Matt
Veterans United makes it easy to understand where you stand in the process. They provide a clear to-do list that shows exactly what needs to be done and what’s already completed which is incredibly helpful.
Absolutely fantastic. Everything was easy going, expedient, and explained thoughtfully.
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
Very helpful, makes things easier
We love Scott and his team! He’s honestly great and walks us through every single step. This is the second time with Scott and third time with veterans United. We will continue to use veterans United for all our mortgage loans.
