Process was smooth and straight forward.
Thanks to the Veterans United team!
During my first house they tried working with me to get it but the sellers dropped us but I was able to get the next house almost immediately with them
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Very informative. We had a great experience. The check lists were great! Never ending lists it seemed. But a great way to stay on top of things.
This is my second time working with Mike. Both he purchases were smooth. I have a ‘guy’ in the Mortgage business I trust to get the job done.
Veterans United went far beyond my expectations. My team Jon Ouk, Jenny Love, and Kimberly Hurtado were a great asset to me they were very professional and very honest with every step of the way. Jon paired me up with my local real estate agent Laura Gordon and she just put the icing on the cake what a great bunch of folks. I would recommend all my team for your homebuying experience . Thanks again for making all my home buying fantasies become a reality, sincerely, John Mark Norris U.S. Army disabled Veteran in Manchester, Tennessee
Danielle made it easy and straight forward with no confusion. Would recommend anybody to work with her and Veterans United.
My team was amazing, specially Tommy Heller. But I do have to say that Carrie Maddox my files person was absolutely horrible and made my experience more stressful and harder than it needed to be. Carrie made me change my home insurance 4 different times within the short period of time of her working with me and did not want to call me at all. I called her multiple times and it went to voicemail with no response later from her. The only way of contact with her was text or email. She also did not explain anything to me unlike my other team members. Everyone in my team was the best and explained everything to me clearly except Carrie Maddox.
Concierge was rude, unaccommodating and rarely ever returned my call. They also forgot to add my wife on the homeowners policy and to create a second one to fix the mistake. They set me up a better auto policy but didn't discuss any limits wanted set for the policy. They just created a policy with whatever limits they wanted at whatever deductable they wanted. Had to make many calls to fix their mistakes or get answers to my questions.
Toby was great to work with. He was very understanding and accommodating and helped in every way he could.
From the bottom of my heart I'd like to thank Jake, Joshua, Brooke, Arin, and Veterans United. Thanks for all the courtesy, knowledge, and professionalism y'all gave me. Making my home buying experience so amazing from beginning to end.
There were a few hiccups, but none were veterans United's fault. I appreciate everything they did for me to get us to closing. Would highly recommend.
Thanks everything went. Stephen and his team were helpful and the process flow easy.
Choosing Veterans United as our mortgage lender was the best decision for our new home purchase. While this wasn’t our first experience with a mortgage lender, it was the first time the process was smooth and stress-free. From the start, Holly Glass guided us through the pre-approval process, then we moved on to Loan Coordination with Levi Price, and finally to approval with Kris Ball — an absolutely delightful experience! Kris Ball and his team are truly amazing, and we couldn’t be happier or more satisfied with our choice to go with Veterans United.
