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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,305

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3.5 out of 5 Stars
Would Recommend

Pretty easy process and guarantee once they tell you that you qualify.

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars
Would Recommend

Very smooth loan application and closing process. Very responsive to my questions and concerns. I shopped a couple different VA lenders and I was able to get the best interest rate and lowest closing costs with Veterans United. Highly recommend!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

4.5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. Mr Landry, Mr Patterson, and the whole team were outstanding to work with!! They were very accommodating to my needs and made every effort to meet those needs. I am now in my dream house thanks to Veterans United. Thanks again to the whole team!!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
Photo submission from Paul V.

The team that worked with me was amazing. I am overseas and was able to close on my first home. This team bent over backwards to work on my schedule, which I assure you was not easy as I was a day ahead. Thank you for taking my worries and walking me through the steps to close on my first home.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Andy our rep did an outstanding job of taking care us, answering all our questions, guiding us in the right direction, seeing we got the best rate possible. He did this with a pleasant attitude and returned all our calls promptly even when he went on vacation. We couldn’ have expected a better experience overall.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Hey i was a little fearful an stressful after we was suppose to close an it was delayed.but the team assured me we are moving forward an thats what we did an I am enjoying the New
home
feet up Thank thank you thank you

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend

From beginning to end the process was smooth. The entire team communicated throughout every step. I didn’t feel pressured or rushed.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
Would Recommend

My case was a little difficult because of the builder. However my loan team stayed in the pocket and stuck with it ensuring that I was able to move my family into a home we love. Philip in particular was very friendly and ensured all of the information he conveyed was accurate and timely.

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

4.5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars
Would Recommend

Not knowing about the FLHB grant sooner and being able to track progress of approval would have been very beneficial with an additional $20k

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

4.5 out of 5 Stars
Would Recommend

Matt Hina is great! Very helpful and kept me informed throughout the whole process. He was always available and answered my questions quickly. I would not hesitate to use Veterans United again. The whole team was very helpful!

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend
Photo submission from Kevin J.

I appreciate the time and effort of the Ross Deeken team. Drew Deutschman I have no words for his hard work and dedication I am indebted and grateful to Veterans United you guys and gals are a blessing. Thank you so much.

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

4.5 out of 5 Stars
Would Recommend

I feel Lauren lagged in communication

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Our experience was fantastic! I highly recommend Veterans United.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend

In house Credit Consultant is top tier!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Chase was absolutely amazing this whole process. He talked me through anything if I had any questions and was always answering the phone for me and all my questions. His team is the best team and I would highly highly recommend!

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

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5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

I can honestly say my team was exceptional. Thanks to Michael Peters and Dene Lorenzen, the entire home-buying process was smooth from start to finish. Their patience, knowledge, and communication were truly outstanding, and they were always willing to answer my questions and guide me every step of the way.I am incredibly grateful for everything they did for me. I would highly recommend any veteran looking to purchase a home to specifically ask for Michael Peters and Dene Lorenzen. They made the experience stress-free and exceeded my expectations.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend

I had an excellent experience with Veterans United. I'm a first time home buyer and it's without a doubt stressful trying to learn how it all works, picking the right place, doing the right steps... Veterans United lifted most of the burden so all I had to do was find the right house. They knew the processes, they collaborated with my agent, they reduced the stress, and they were ALWAYS available for questions. Kris, Madeline, and Stephen were fantastic to work with. I cannot stress how awesome it was. My Agent was also impressed! Thank you for supporting me through this process!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
Photo submission from Janice A.

Jake is an exceptional treasure. He worked hard to get us qualified, when other loan officers would have given up. He spent time understanding our unique situation, which is travel nursing, and found ways to work around the inconsistencies of the profession.Jake and Kaitlyn are the dynamic duo!Kaitlyn made sure every inch of our paperwork was correct!

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4 out of 5 Stars
Would Recommend

I was a special case coming from the UK and going through the homebuying process while across the pond made communication somewhat challenging. I had to use a family members phone number for my profile due to not having a US phone number and on multiple occasions I stated I would not have direct access to the phone number and email was the best way to contact me, but some VU individuals still attempted to contact me via phone.

headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

More Reviews

See all 472,305 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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