The APR was one of the few good things about this experience. Seemed to be a lack of communication on the lender side between coworkers. We have bought and resold seven properties before this one, and this was by far our worse experience. The fee we was charged definitely did not match the service that we were provided...i will not recommend anyone to veterans united.
Response from Veterans United
Bradley, thank you for sharing your valuable feedback. A member of our Client Advocate team is available to you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
Veterans United was a pleasure to get involved with for our mortgage. I highly recommend them to all veterans that need assistance with a mortgage.
The home buying process was awesome with Veterans United! The team they assigned to me was amazing! Thank you Veterans United!
I would recommend VU to all veterans looking to purchase a home, they made my experience smooth and stress free.
I will never ever use this company again and I will inform other not to use it as well.
Response from Veterans United
Jennifer, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United
In regards to refinancing, the current market and interest rates are nearly as good as you're likely to see on average (currently Aug. 2020). If you're on the fence about refinancing for a better interest rate, now is probably the time to start the process and find out what financial advantages you can get. Be advised, there are still closing costs associated with refinancing, but those costs pay for themselves in terms of the savings you'll be getting in the long term. Thanks and good luck everyone!
Veterans United makes the home buying process extremely simple from getting pre approved to the closing day. Their online portal makes everything so easy and simple to submit all required documents and signing all necessary paperwork from their end. I would recommend them to any veteran looking to buy a home.
Ready to see for yourself?
Experience first-hand why 358,375 homeowners give us a perfect score!
I was able to do almost the entire process on my cellphone! Everyone involved was very helpful and approachable.
Without a doubt Andrew Nelson was the deciding factor with me choosing VU. I did some extensive research prior to selecting a lender. Narrowed it down to three lenders based on my needs. For me it came down to two lenders (VU and Rocket). With all things being equal and only $100 separating the two lenders, Andrew just simply stood out ahead of the others. His prompt responses, knowledgeable answers and personable mannerism won my wife and I over. From start to finish Andrew was a man of his word. Even when the other lender told us we would be about 45 days to close, Andrew ask that we let him go to work and get his team to work. Never promised he would get it done in 45 days but assured me, if I responded to their request promptly, he would get it sooner than later. Thou our amazement, we closed in astounding 3 1/2 weeks of putting in an offer. Andrew you are the man. Thank you sir.
This was the smoothest transaction i have ever had with anything
