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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,777 reviews
733 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,777 unfiltered reviews

Starting on Page 8021 of 15,426. Return to Page 1

4.5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

3.5 out of 5 Stars
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

2 out of 5 Stars

Be sure that when you go through preapproval and see the lists of items needed, get those done before preapproval. Be sure to get duplicates of finances and if employed, save all pay stubs as you will need them later. When looking for specific documents to prove service status, just call the VA to navigate their website to find the specific documents requested. During appraisal, ensure you read through house requirements as issued from the lender about home status and needs, then communicate this with your agent both for the buyer and request the sellers agent to get house maintenance done faster.

Response from Veterans United

David, thank you for sharing your voice with our team. This is very sound advice and we always want to assist our veterans with what can be overwhelming paperwork needed. With every loan being a little different from the other, we do adhere to the fair lending laws and veteran's affairs with the main process. Please do not hesitate to reach out to our client advocate team to discuss further. We will always assist our veterans even in post-closing. Thank you again for your service.

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

So easy to work with! Questions were answered professionally, thoroughly, and quickly. Really took all the stress out of the experience, and just made the whole thing a joy!

headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars

Veterans United has a great home buying program. I would personally like to thank Travis, Brian, Justin, & Desi for making my 1st home buying experience enjoyable. I will recommend Veterans United to my comrades.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

I would recommend Veterans United. The team was professional and the serve was outstanding.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4 out of 5 Stars

The road was a little bumpy towards the end but we closed at our designated time i want to thank everyone involved for thier hard work to make it happen

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars

Veterans United assigns you a team of highly experienced loan people who assist you throughout the whole process. I couldn't have had a better team at my side to help me through the process. I highly recommend Veterans United.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Jon, Kyle, and the entire team handled my VA Loan in a way I thought was not possible in our current environment after experiencing not so great service somewhere else. I would highly recommend Veterans United to anyone needing a VA loan. The rate was amazing at 2.25% after buying down from 2.65%. Being a Realtor® I see a lot of financing issues but not one from my new go-to VA home loan company. I will recommend to my clients going forward. From the first contact to closing was just a few days over three weeks. Thank You again for a very important purchase to me as my personal home.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

We had lived happily in the Elon district of Burlington, NC for 9 years in an apartment community. Then new management showed up and the nightmare began. My dear sweetie searched the web and found Veterans United, called and handed me the phone. I was livid! A few months later, we are now living happily in our home thanks to the kind yet diligent effort of Shannon Matlack. Her response time to our inquiries was record breaking. Shannon truly demonstrated the philosophy of Veterans United-she created a seamless homebuying experience by preparing/explaining the process. And to the powers that be of Veterans United: Clone her!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

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