If you're thinking about buying a home, and using your Veteran's loan; I think that you won't go wrong with Veteran's United. The team that we worked with was fantastic! They walked me through the process; kept me informed; solicited questions; and offered guidance. I can only speak for my realtor - as an addition to the Veteran's United team; but this team was like an Olympic Gold Medal team for home purchasing! I am Definitely glad that we used them for our home purchase.
First time buying a house. It was stressful journey but at the end, it was definitely worth it! Thank you for your help Veterans United Team for making this happen!
Ted and his staff are good people. I show a genuine concern for you outside the loan process. i feel they went to all steps to get me the best loan rate.
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When I was looking for homes in the summertime, sellers were overlooking my VA loan bids. Jeremy helped me change my loan type to conventional. I finally got a home for me and my boys, and still met my monthly price point. He even came to my title closing. Great person!
The most memorable experience we had was with the credit specialist. He was pretty awesome in quickly getting our credit where it needed to be for pre-approval. We were literally pre-approved days after working with the credit specialist. Also the overall communication process form pre-approval to closing was excellent.
always triple check the paperwork
This is our THIRD time around with Veterans United and we couldn't be happier!
They need to be more aware of the specific paperwork they need, making sure that they involve the buyer and wife of buyer in emails. Make sure that they check all information is correct and what is needed before the buyer leaves out of state if need be. It took more than 30 days for all paper work to be done. I will say they were very polite and respectful .
Response from Veterans United
Richard, Thank you for allowing us to have some insight into your recent loan experience. We agree and always strive to have our loan teams keep a wide communication line for all parties. We would like to learn more if you would like to share it. Our client advocate team is always available to discuss any details further. Thank you again and thank you fro your service.
The staff was extremely knowledgeable and guided me every step of the way. They are very helpful and responsive. This process was very easy and pleasant. I cant say enough good things about the team that worked with me.
The process was easy to follow. I loved that I could check the status line at any time, that there were videos to explain different stages of the process. This was our first home purchase and I could not be happier that I went with Veterans United. Thank you!
Melissa and her assistant Rachel really made my refinance experience enjoyable. I had been working with a local credit union refi "specialist" who seemed to know absolutely nothing about a VA streamline IRRRL-Interest rate reduction refinance loan, which requires virtually no documentation. Credit union guy wanted income verification, savings,checking acct statements, stock&bond holdings, last 2 yrs fed & state taxes...none of which is req'd. I knew I was dealing with an amateur. Melissa and Rachel were the exact opposite; KNOWLEDGEABLE, PROFESSIONAL, TEAM PLAYERS.
We had not moved on 42 years and we had a very positive experience with Veterans United!
I really enjoyed working with Bethany as well. She was always available to me when I needed her.
It was good
