If you are buying a home under short-notice, do NOT go through Veterans United because it takes too long to obtain a loan. We closed on our house a week late and the seller almost passed us over because we went through Veterans United.
Response from Veterans United
Kyle, Thank you for taking the time to submit your honest feedback. We understand the loan process can be intrusive and time-consuming in some cases. Our normal time to completed and fund a loan is within 35 to 45 days. Things outside of the loan process may also play a factor in the time range as well. We are happy that you were able to close and move into your new home. Thank you again for your service.
Overall pleased with Veterans United and would recommend them to others.
Throwing out a thank you to Ashlie Moody our Home Owners Insurance lady. She also had to deal with Jared and all his BS and came through shining. She was fantastic in her job and totally deserves credit for helping us.
Response from Veterans United
David, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.
Veterans United made my mortgage qualifying easy and smooth. Their support system was incredible. This was my 3rd home closing, and it was the best.
we had a great experience with veterans united the first time we bought a house This time was a great disappointment.
Response from Veterans United
Jeremiah, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team
I appreciate all of you
