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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,189 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,189 unfiltered reviews

Starting on Page 8197 of 14807. Return to Page 1 »

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Great company to work with and if you can, ask for Bo Clapp, you won’t be disappointed!

headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Photo submission from Quentin H.

Thank you to Ryan Herman and his team, from retirement to cancer survivor to homeowner. I can't take creditvwithout my loan agent, I appreciate you guys for being ESSENTIAL to me during the pandemic. True definition of Veterans United

headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars

Awesome!

headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

4 out of 5 Stars

We loved using Veterans United. From our loan specialist to our realtor we just had a great experience.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

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5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

They are great and I highly recommend them!!! They will go above and beyond to help you out, they will not pull the carpet under you.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Absolutely amazing, from start to finish-10 out of 10 stars!!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

4 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

2.5 out of 5 Stars

I feel like we were not given enough information throughout the process. The checklist is designed to help the home loan specialists, not the veteran. I would rather do most of the talking on phone and told what they need and send them info my own way and they can upload paperwork on your dollar. I'm a disabled vet with 2 small kids and limited resources. Things did not run smoothly. As, a result, it made a working relationship between myself and loan officers icy.

Response from Veterans United

Kelly, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. Teamwork is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers. Please feel free to contact our Client Advocate team to discuss further. We thank you for your service and choosing Veterans United.

4.5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Get with Danny Freeman team and you won’t regret it at all. The outcome of the everything with them is great.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars

Every one we worked with was always professional, kind and helpful. I never felt like I was bothering them with any of my one million questions and they always had the answers! We can’t wait to work with them again in the future.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Wow, just Wow. I've bought many houses over the years, but have never had an experience as smooth and Drama free. No surprises at all, everything done on-time or early.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Quick, painless, and the lowest interest rates around!

headshot image of Malika Jackson

Loan Officer: Malika Jackson

NMLS# 1585291

5 out of 5 Stars

Veterans United is Amazing!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Veterans United is the way to go for veterans looking to buy a new home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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