Jessica was exceptional! Our loan was complicated; encompassing relocating, a VA loan, a Relocation Company and a contingency sale. Without her continued efforts, our dream home would not have been realized. Jessica was available every time we called with answers and solutions. She was, hands down the most phenomenal agent we have ever worked with and her professionalism and knowledge in the field unmatched by far! If I ever need a loan officer in the future, she will be the only agent I would work with.
I would recommend Jessica in a heart beat!
Trust the reviews from veteran and active military homeowners - Veterans United Home Loans is the best. VU was responsive, respectful, and rapid from the beginning of our application to the final closing on our home. Highest recommendation and regard - thank you, Veterans United!
I am thankful for the loan and to have the new home. I just wish it had gone better. In fact now I am paying for the home owner insurance out of pocket because the representative doesn't respond to the insurance broker much like the way they dealt with the attorney for the seller.
Response from Veterans United
Jeffery, Thank you for sharing with us. We are interested in learning more about your recent loan experience. We can learn from these details and possibly explain the issues that occurred. Please feel free to reach out to our client advocate team if you feel you would like to share more. Thank you again for your service.
Overall my service with Veterans United was pretty good. I was unaware of the inspection and appraisal fee because I’ve never bought a home before so I would suggest in the future you let first time home buyers know of the fees they are needing to pay in the future. Also there was some complication with my closing paperwork the day I closed so I didn’t close at the time I was scheduled and luckily my wife and I had flexible schedules but others may not be so fortunate. Other than that it was pretty simple to get through the process and you guys worked pretty fast and efficient. Thank you very much
Brock, Brad and Tammy are a great team. Paige seemed very overwhelmed and didn't really have time to answer any questions.
Response from Veterans United
Jared, thank you for sharing your voice with our team. We use information such as this to sharpen our teams and to know how to assist our teams with tasks delegated to them. We thank you for your service and thank you for choosing Veterans United.
Every step of the way these people help me out tremendously. My thought for anyone that's going through this is to ask any question that you might have. Don't be afraid to ask questions because you don't know what's going on because that could get you in trouble down the line. The real positive thing about this is they could tell at times when I was debating about asking a question and they really push me to ask whatever I thought I needed to know.
This was the easiest company I have expierenced with and made the stress of buying a home easy.
So far I have been very satisfied with Veteran's united.
I love the to do list and the east dashboard. In a world of paper shuffling having it all in one spot was super nice!
Great team, very helpful and answered any questions I had as a first time home buyer!
