Great experience especially dealing with some of the issues that arose with the property and the short closing date. Veterans United really rose to the occasion and stepped up their game to bring to a close.
Lance kept in contact throughout our buying process. He did an outstanding job same with Anthony
The Veterans United made the process so-o simple. Their "to do" list always let me know what needed to be uploaded and the uploading process was very easy. Even going back to upload additional documents was easy. They also processed our loan in a very reasonable amount of time and kept in touch with us the entire time the loan was being processed. All mortgages should be this simple.
My husband and I got tired of resigning documents because of mistakes on their end. We are still awaiting documents for home insurance. This will be the 5th time in resigning. We’ve already taken possession of our home. I don’t think communication with one another on the team went well
Thank you for being there for us Veteran. We love it!
Absolutely phenomenal. I was going through some pretty tough times, but the whole crew at Veterans United welcomed me into the family with open arms and got me in a lovely home that I can afford. And even before Christmas just like Hayley wished we could do! Nailed it! Thanks again from the bottom of my heart.
This was a fun, exciting, and stressful experience and the VU team made it happen for me!
From my personal experience with Veterans United I couldn’t think of any negative feedback. Ross and his team were nothing but professional and helpful every step of the way. No matter what hiccup came up, there was always an answer and guidance in the right direction. Through my experience with the team I worked with, they weren’t just “Veterans United” they were friends of mine.
Thank you to the entirety of the team!!-James Hensley *Kentucky*
Everyone one was great for an easy home buying experience.
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Mike Smith was excellent at addressing any of my concerns!! I hope to use him again with future transactions!! The whole team from start to finish maid you feel as though you were family!! I highly recommend this group for your loan servicing needs!! Thanks again Mike Smith and his team!!! Russell Fratti
