Overall an awesome experience and did the home buying process a breeze. Love the fact that you only deal with one person, so the process is much smoother and that person always knows what’s going on.
I would highly recommend going with veterans United for any veterans looking to buy a home. Communication was outstanding, they are there for you every step of the way.
VU and their realtor program made buying a home from out of state very easy. They matched us with an amazing realtor, and our loan officer and his team were also amazing and so easy to work with!
Constantly went above and beyond to keep me informed even through the Covid 19 experience
Potential to be a great group but disappointed with them.
Response from Veterans United
Dean, thank you for taking the time to allow us some incite on your recent loan experience. If you would like to share more information and discuss further, we recommend that you contact your Client Advocate team at Veterans United. We value information to help us improve our process and assist future veterans. Thank you for your service and thank you for choosing Veterans United.
Very easy to work with and helped us out tremendously with everything! Thank you so much!
I was always given more then enough information as I got to another milestone. The videos helped me understand so much on the processes and I was always just a text, email or phone call alway from extra info. I felt comfortable and never rushed to make a decision. When I finally found my home it was a very simple process to get to signing.
Being able to use Veterans United is such a blessing for someone in the military. They take all the guess work out of buying a house and when I work with the Clarksville, TN team I know I have nothing to worry about because they will have my best interests at heart
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Some glitches in the system could be resolved. When I uploaded documents it did not always notify the specialist. The online process I found to be very convenient. I would have liked more notifications when issues came up. And definitely not on the day of closing. A lot of the problems were on the seller side though. Plan at least an extra month for closing. Best not to schedule the movers before everything is cleared. I would recommend Veteran United though since they do specialize in VA loans.
Always helpful and when he wasn't available, he always had someone there tto answer them.
