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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

366,158

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 366,158 unfiltered, unedited reviews

Starting on Page 827 of 12138. Return to Page 1 »

5 out of 5 Stars
Would Recommend

The whole team was awesome and went above and beyond to get us in our first home. Thanks a million from the Parker family!

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Thank you for your patience.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Dana and Adam want to thank everyone involved in our first time home buying process. We are so pleased with our new home and look forward to great memories here. Nick is the ultimate loan officer I would recommend him always. The entire team made the process smooth. High level of communication every step of the way no surprises. Thank you all again from Dana, Adam and our 4 children.

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

I can’t say enough about Veteran’s United! I’ve been through home purchases before, and have never been treated this well, and it has never been this easy. The process went by very quickly. The team was very knowledgeable.

Loan Officer: Samantha Walker

NMLS# 1122751

4 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Josh needs a bonus, wow from start to finish he answered every question and we waited very little for anything. From the bottom of our hearts thank you for making our home ownership dream come true.

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend

The experience and communication were perfect. Tony kept me informed and I was never left guessing. Highly recommend Tiny and Veterans United.

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Oakley

NMLS# 2000329

4 out of 5 Stars
Would Recommend

Outstanding work.

Loan Officer: Tyler Van Riessen

NMLS# 2101423

4 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

4 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Thank you so much for everything you did to make a dream into a reality. We never ever thought we would be able to buy a house and it was only thanks to the guidance and hard work of your team that made it happen.

Loan Officer: Shannon Matlack

NMLS# 982020

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

Excellent customer service and the paperwork process was fast and exceptional. I enjoy working with Amber, she is awesome!

Loan Officer: Amber Brown

NMLS# 1137822

4 out of 5 Stars
Would Recommend

Felt very secure using them. A little snafu with the warranty side but not on VUs part.

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

As stressful as home buying becomes, Kayla, Holli and Mariah were fantastic and made the process simple.

Loan Officer: Kayla Prewitt

NMLS# 517082

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5 out of 5 Stars
Would Recommend

VU is the best. My team was amazing. They always kept in touch with me, made sure all my questions were answered. My first home buying experience wasn’t as stressful as I thought it would be. Thank You Veterans United.

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend

Blake was awesome!!! Very knowledgeable and kept us informed every step of the way!!

Loan Officer: Blake Crutchfield

NMLS# 1464153

3 out of 5 Stars
Would Recommend

I had a flooring allowance and i did not receive the full amount because the numbers VU and the lawyer did was not correct so they took more money and now i am unable to repair the floor in the house. That is absolutely complete bs

Response from Veterans United

Thank you for sharing this with us Marita.

We certainly understand your frustration when contracts are updated and concessions fluctuate until the end of the process. While the closing attorney was doing their due diligence in requesting invoices for future work from your real estate agent, it seems like this did not end in a way that was favorable to you. As your lender we are always here to support, communicate and assist as we are able. Veterans United does not negotiate the contract and the concern with regard to the flooring coverage would have been a discussion with your real estate agent and the closing attorney to determine and disclose.

If you believe that you were not provided clear and accurate information, please contact our client advocate team and they will be able to provide you with the next available options to proceed. Please reach out to 1-800-212-5200 or ClientAdvocate@vu.com whenever you need us. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but you can reach out anytime.

We are wishing you all the best!

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Smith

NMLS# 1953567

3.5 out of 5 Stars
Would Recommend

Better communication wouldve benefited everyone other than that it was great.

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Anne and her entire team was outstanding!

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Horace Johnson

NMLS# 1880058

More Reviews

See all 366,158 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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