We were not able to close until a week past our contractual date due to the inebt underwriter
Response from Veterans United
Marck, We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you. Thank you for your service and thank you for choosing Veterans United.
First time home buyer with a lot of anxiety over the process of buying a home. My brother recommended Veterans United because they listened to his concerns and made the process of home buying as stress free as possible. Best advice I have taken from him.I would recommend any veteran or active duty military member entering the home market to give VU the opportunity to make your dream of homeownership a reality.
They made my home buying experience easy. They were very specific in the the information needed to make sure i was able to make it through the underwriting process. I would definitely recommend.
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Initially, I had a rough experience with the person who pre-qualified me but the loan team more than made up for that. I'd say the only advice I'd give for that person is to take the time to listen to the needs of the Veteran, and cater to his or her lack of experience in home buying. I know in my industry, I have to listen to my customers and understand where they're getting their basic knowledge from, then gently guide them to the right answers. That's allowed me to improve customer experience and satisfaction in every business I've managed.As far as the loan team goes, don't change anything! It works, it's not broken so don't fix it. Good luck to you and all the best,Respectfully,Don Novak
Veterans united make the home buying experience a seamless process. I never felt forced or rushed and the rates that they provide are second to none.
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This a phenomenal place to do a loan with.
I would like to thank Billy and his team at Veterans united they were extremely helpful throughout the home buying experience and made it so smooth and easy for us. Great job and again thank you.
If you are a veteran and looking a to buy a home i definitely recommend this program.
