My experience was great, at first a lot of info changed hands. But its necessary. Thanks to all that was involved..I truly appreciated all the work by all...😀😁😊
I am so appreciate of the easy process! The online features made communicating easy with uploading documents and checking status updates. My loan office; Durrell Cope and her team were phenomenal! The entire home buying process from beginning to end was a smooth process. Thank you Veterans United!
Always makes everything so simple and easy, I genuinely appreciate all the work they do!
This was my third experience with Veterans United and I would enthusiastically recommend them.
Veterans United is a great firm, with knowledgeable, and experienced personnel ready to assist in your home needs, highly recommend them.
Veterans United is a outstanding loan company to work with. I would recommend them to any veteran that is looking to buy a home.
The most awesome thing happened, and Vashel and his team made it possible. Thank you.
Such a simple and easy process. I will use these guys again for my next refi or purchase.
Beware, Veterans United will sell your loan just a few days after the closing...ever heard of a company called "Mr. Cooper"? We have now!Beware, not all their "loan specialists" are as smart or professional as they should be. Our "loan specialist" did not seem to have any concept of standard accounting practices, much less know how to deal with the individual he was working for in an efficient and guiding manner. Because of misinformation, or simple negligence, our closing was delayed a week and cost us hundreds of dollars in motel bills, restaurant bills, rental fees for the moving truck, etc., etc., etc.We do not recommend Veterans United to anyone. Shop for your mortgage loan company and choose one which will service you and your loan for the entire term of the loan; and preferably a company where you can talk with your loan advisor face-to-face.
Response from Veterans United
We're sorry you feel let down that your loan is being serviced by another company. Our Servicing team is still available to assist you if you have issues or concerns with your loan servicing, however. Our Client Advocate team would also like to know the details of your loan process that led to a delayed closing. We strive to execute each home loan in an efficient manner, and to properly set expectations for our Veterans. If this was not your experience, we'd like to find out why. Please reach out to our Client Advocate to help us improve for our Veterans.
Definitely use Veterans United! There very knowledgeable and will see you thru from beginning to end!
Thanks again for a job well done
Thank you for providing such a high quality service!
Christopher and Jon’s service is unmatched. It was incredible how responsive and thorough they were with everything. The process is extremely efficient, the website is very user friendly.
