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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,921 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,921 unfiltered reviews

Starting on Page 8293 of 15,431. Return to Page 1

5 out of 5 Stars

If you are a veteran, and looking to purchase a home, I highly recommend VU. VU kept me informed from start to finish..I was not left in the dark on any issue. If the need is there, they will take your hands and walk you through the complete process. Again, I highly recommend UV, to any fellow veteran seeking to purchase a home.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

0.5 out of 5 Stars

Thankful to my agent through the property is also an attorney and she made sure the closing happened.

Response from Veterans United

Patricia, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has begun to research your comments and will be contacting you for more information. While we cannot change the experience you had we are committed to accountability and furthering our ability to provide an outstanding client experience.

5 out of 5 Stars

I wish the process wasn’t over because I meet some really good people with getting a approve with loan.

headshot image of Caleb Ruesing

Loan Officer: Caleb Ruesing

NMLS# 1860929

5 out of 5 Stars
headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

4.5 out of 5 Stars
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Will recommend you whomever I can

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Photo submission from Richard L.

Kevin did an outstanding job in getting the loan through and working with all involved. Thank you!

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

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5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

4.5 out of 5 Stars

Great experience!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars

These people are amazing. never thought it would be so easy to get into our new home. they gave me a to do list and I checked it every day. They found me an awesome realestate agent. The whole staff was awesome

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

10+

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Brittney Whipps

Loan Officer: Brittney Whipps

NMLS# 1769357

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

3 out of 5 Stars

Write down questions and continue to follow through with your terms

Response from Veterans United

Nola, thank you for your honest and direct feedback. If you would like to discuss your experience further, please reach out to our client advocate team for assistance. We want to learn more and assist in providing the best customer service possible. Thank you again for your service.

4 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars

Overall great experience.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

Kelly displayed total professionalism & was always timely in her actions all the way up to closing. When I buy my next home with the help of Veterans United that I work with Kelly again.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Ashley Brown

Loan Officer: Ashley Brown

NMLS# 1706825

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