After struggling to secure a home loan (FHA, Conventional, and VA) through various other lenders following a PCS move that resulted in us having to do a deed in lieu a few years ago, we stumbled upon Veterans United. I was pessimistic at first but when I was told by Kimberly that she easily secured a COE for my husband to use his VA second tier benefits (something we had never heard of before), I was shocked! From then on, the process was super efficient. We closed on our brand new home yesterday! The whole process took just over a month and the VU website makes everything super easy. I’ll recommend BU to everyone from now on.
They gave quick and accurate responses, even when a question was asked more than once, and even for simple 'no-brainer' questions.
It felt like we were working with family members who really cared to do things fair and right.
In day of "Good Enough" It is refreshing to find someone That will go the extra mile. Veterans United is truly blessed to have Celina Mowrey on your team. To say she went the extra mile would be a gross understatement. I know that that I was a P.I.A. Customer, but not once did Celina display anything but a Professional and caring attitude. From start to finish she was extremely understanding. Shoot working with her makes me want to buy another house.
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Robert is super committed and was the person I interacted with the most, but I know that the deals I brought to him roped in many of his colleagues because of the challenges they posed; there is a huge "behind the scenes" effort that happens in that office!
I would also like to extend thanks to Charlene Paneck, Sam Mellon, Rachel Pickett, Miranda Wilson, and Jeanne Cline and a special thanks to Zac Fitzgerald. This company works with hundreds of clients a day, but each of these people made feel like I was their only one.
Love VU home loans!
I liked how John and Erin was always available when I had a question or concern. Both had profound professionalism and patience.
VETERANS UNITED really help me and my family. Last one home to Predatory lending lost another home to fire. VETERANS UNITED really helped my family to get back in the home also lost a home in 2016 flood in Louisiana. The process was very simple and professional step-by-step VETERANS UNITED keeps you informed and help you along the way if you need it.God bless VETERANS UNITED. I get them a big salute.
Everything went easy and smoothly.
This was a smooth, easy process and I would recommend Veteran's United to anyone purchasing a house.
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If it were possible, I would give Veterans United a higher rating than 10. The whole VU team was amazing from beginning to end. I would highly recommend Veterans United to anyone looking to buy a home ????????????????
I highly recommend Veterans United for your home loan needs, From the Customer Services team to the Loan specialist you will get high quality service. They will not disappoint. Available, knowledgeable respectful and professional.
Thanks Carl!
