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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,438

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,438 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

4.5 out of 5 Stars
Would Recommend

I would recommend veteran United to anyone who wants a excellent home buying experience.

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

The process is easy and extremely user friendly. If you know how to take a picture with your smartphone, then you can get your loan team all the documents they need for a quick and easy closing. It’s just that simple, go ahead and lock in your rate now!!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Chad got us started and his team got it done. Ryan was amazing, responding to questions and changes even on weekends and evenings. This is the second home we bought with the first through USAA. While that was a good purchase as well it pales in experience to how VU's team takes care of you. Highly recommend Chad and Ryan at VU. It was the kind of service you expect when you have family helping.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

We would highly recommend Veterans United, they are right there with you every step of the way. We were worried at first because it had been so long since we had purchased a home and everything had changed, but everyone answered phone calls promptly and were very patient in explaining anything we had questions about.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

If any new potential veteran homebuyers are looking to not only purchase a home but make new and beautiful new friends this is the place to be happy and fulfilled through the whole experience when looking to buy a home.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Great team work, very knowledgeable, always willing to help.

headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Thumbs up for Veterans United.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

John Sullivan and his team are beyond remarkable for the home buying process. They answered any and all questions I had promptly which allowed me to do my part with little to no stress. They were always patient and informative and excited for my families journey. I never felt like we were just another number but a family they truly cared about. Feeling secure in large financial decisions can sometimes be a struggle, but John and his team created an atmosphere that was positive and more than secure. We are 10 stars happy with each and every person on his team.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

2.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

1.5 out of 5 Stars

Our experience was not the normal experience obviously because Veteran United would not and could not be in business.

Response from Veterans United

Sterling, our Client Advocate team would like to know more about your experience. Please reach out with the details so we can find ways to make sure we are consistently delivering the best service for our Veterans.

5 out of 5 Stars
Would Recommend
headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Josh Smith

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

They are with you all the way and hold your hand through every step. Highly recommend stephine williams your recommend realtor.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Veterans United proved to be a very wise choice for a lender to refinance my home. It was a good experience. I would choose them again.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is one of the best benefits that veterans have, and in my opinion, should use. Veteran United is there for you and your family. The whole process of buying a home is always going to be somewhat stressful, but with the experience people that Veteran United has working for them, on your behalf, to make sure everything is completed in a timely manner is just remarkable! We did it!! I'm so grateful to finally becoming a home owner and thanks to the great team of people working to get me to the finish line.Thanks again Veteran United Home Loans, and especially Mr. Doug Lippmann.

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

As a military professional always on the go and with limited experience in home buying, I can say with greatest confidence that Veterans United and in particular the wonderful Tampa Branch lead by Cindy Tolster will take care of you and even transfer your lending needs from out of state with ease and in such a welcoming way. From initial contact to final handoff and follow-up, as far as I'm concerned, whether it is the professional lending team, supporting education and technology tools and resources, or the ends and outcomes or results of the lender's excellent work all the way to closing day and beyond, Veterans United is the only home lender for the military community you can count on to give you the true conservative picture without reservation, and to fight for you to the end to receive the very best the property, economy and country has to offer. Highly recommend with extreme prejudice.

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Mike, Sara and the rest of Mike's team seemed to care about our loan and getting us to a closing with no surprises.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

More Reviews

See all 430,438 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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