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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,489

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 440,489 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Kyle was not just helpful and professional, he was patient and understanding. Kyle and his team are a credit to Veterans United. I’ve already recommended his service to a friend.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Amazing Team! Kara, and DJ have been phenomenal! Couldn’t ask for a better team!

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

0.5 out of 5 Stars

This experience was terrible. In the future, I will be utilizing USAA or any other institution that completes VA home loans. Issues such as missed interest rates due to lack of communication or laziness to incorrect paperwork as well as the having to rush to get last minute documentation on a holiday weekend after specifically asking multiple times if there was anything else that I needed to complete. Buying a home is stressful enough, but this experience was unbelievable. I will not be considering purchasing a home with Veterans United ever again.

Response from Veterans United

Hello Daniel, we want to thank you for providing this information to our team so that we may look further into your experience. We respect your freedom to select a service provider that meets your expectations, and we are sorry that we may not have earned the opportunity to serve you in the future. Your comments are valuable. If you would like to discuss any of these topics in greater detail, then please contact one of our Client Advocate team members.

5 out of 5 Stars
Would Recommend

Nick was great to work with & always very knowledgeable. Helpful in every step of our adventure. This was our 2nd home purchase & both times were excellent

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

exceptional staff

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Nathan Jackson and the rest of the team are absolutely outstanding. Veterans United has the best people on their staff and really goes out of the way to make the process as easy and understandable as possible. I am truly impressed with the effort that was put in to making sure that I understood what was happening each step of the way. I could not be happier with the service I have received in both the original purchase and with the refinancing. I would recommend Veterans United to absolutely every veteran interested in a VA Home loan.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

3.5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

sam & his team been great ,took care of every thing to make it very easy . no problems thank you carl & diane ricciardone

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

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5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

3rd time is the charm, VU got us to the finish line. Thank you.

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

4 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

It was way easier to purchase a home than I had thought possible. Very happy with this company

headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

More Reviews

See all 440,489 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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