Great company easy and smooth process.
Underwriting was ridiculous, to many people dropped the ball, was ready to go to my credit union for a home loan but my realtor convinced me otherwise
Response from Veterans United
Hi Raymond, it sounds like your experience presented some challenges and we are sorry that you did not feel things went more positively. Our teams always seek ways to improve and that includes our underwriting process. We are grateful that you took the time to share, and we hope to better serve you in the future.
Veteran’s United is an amazing Mortgage company they made the process so seamless!
Top of the line professional. I would welcome the opportunity any time.
Entire experience was smooth sailing.
This is the second time I have used them. The second time was after a refi that I was dong with my original finance company. Even though I had the refi approved, I turned them down at the last signing, because of their poor communication. I then went to Veterans United, who had originally gotten me the loan to buy the house, because of their excellent customer service and knowledge. And again the proved themselves to be above the rest!
Communication was lacking from the loan specialist. There were numerous calls and emails left for his coordinator Sheila who never responded back. Things came down to crunch time because the lack of communication.
Nicole Dustin and Justin were excellent at accommodating my needs and making this a pleasant experience. The initial application process was pretty smooth and the lighthouse program was great!
Made home buying easy!! Thanks Michael and team!
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The entire Team was highly knowledgeable, very helpful and courteous through out entire process.
