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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,242

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend

The process was painless and quick. The team was extremely helpful and pleasant. They were always available to answer any concerns. If you are thinking of refinancing I would recommend you give Veterans United Home Loans a call.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

They will take care of you throughout the entire process and after.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

Veteran United is a great company to help get you into your dream home. From start to finish only took 45 days. Thats including getting my wifes credit up to par. I don't think it could have went any smoother. Thanks Jeff Beasley anf every body at Veterans United.

headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

0.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

At first I was really considering going with Navy fed but after talking to both Navy Fed and Veterans United I decided wanted to through VU. Robert answered all of my questions and I had a lot, especially as a first time buyer. Not to sound corny but I did feel like a valued customer and that my goal was important to them.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

I had a great experience overall. I really appreciate the ability to exchange paperwork and documents online. But the entire team was a great group of people who care about their clients and doing things right. Thank you!

headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Veterans United makes you buying experience great and easy

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Understand that your closing date may change but they will keep you encouraged.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

1 out of 5 Stars

My second experience using VU.Personal Loan Specialists are nice.The hidden Underwriting people ask dumb questions and make you write childish explanations about your personal life.I felt discriminated after they found out I was a US Veteran AND Permanent Resident Alien.This experience erased the good feelings I had from my first experience with VU.

Response from Veterans United

Stuart, we are very disheartened to hear about your feelings toward Veterans United. We are sorry that you feel we had anything but your best interests at heart. I can assure you we don't ask for anything that is not needed for your loan approval. Our underwriters are licensed individuals that are responsible for showing the VA and other entities that you are fully qualified for a VA loan approval. Our Client Advocate team is available to further discuss your experience if you would like to reach out.

4.5 out of 5 Stars
Would Recommend

Our team worked hard on our behalf to close on our dream home. They were extremely helpful and made the process run smooth.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

2.5 out of 5 Stars
Would Recommend

It was a long hard fought battle, but we won the day. Great organization to help us veterans buy a home.

Response from Veterans United

Bruce, congratulations on your home purchase! We are honored to have been able to serve you. Enjoy that lovely new home!

5 out of 5 Stars
Would Recommend

I just wanted to say Thank You to Veterans United, Cara, and Elaine for a remarkable experience. I was always kept informed of processes and developments in my home buying journey. My wife and I are truly at a loss of words when trying to convey our gratitude. They put fourth effort and drive that redefined customer service. Absolutely a remarkable example of Perfect!Mark!

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend

My first home buying experience was great! The whole process was easy and user friendly. I really loved the to do list letting you know what paperwork was needed to complete your list. Thanks for an outstanding job!

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

The whole Veterans United team was amazing and made the whole process go smoothly.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to take care of the details relating to my mortgage. They patiently worked with me coordinating documentation through every aspect of the loan. ! I suspect this is typically experienced due to their excellent customer service. I am very satisfied....I think you will be too.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

All Veterans should consider using Veterans United if they are considering buying a home. The process went very well and the loan specialists kept me informed of all required documents in a timely manner. This was the first time I had used my veteran benefits in 35 years.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

For all you veterans out there looking for a home veterans United will bend over Backwoods to help you Highway 69 old Viet Nam veteran my credit was not the best they helped me Straighten It Up and I got my home loan so for any of you veterans out there looking for a home don't be shy call Veterans United

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

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5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Josh Kittle

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

4 out of 5 Stars
Would Recommend

Family event will sometimes inferrs with process.

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

We had an amazing experience working the Veterans United. The staff was friendly and supportive through the entire process. Our experience could have been frustrating, because of extenuating circumstances through the selling process. The VU staff worked diligently with our relator and we were finally able to close on our new home.

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

If you are thinking about puraching a home you will not find a better group/ team to help you get through all the paper work.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

More Reviews

See all 428,242 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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