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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,241

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,241 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United was outstanding. Everything was done efficiently and our loan team was honest and helpful. Our loan officer locked us in at low rates and made the entire process simple and efficient. I would absolutely recommend them to Veteran friends, family, and others.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was easy to work with and very helpful. Made home buying a pleasant experience.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Veterans United are there through the whole process. You do most of the paperwork up front. Once we were approved we knew we were approved. Thank you to everyone for a great experience.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars
Would Recommend

Very helpful throughout the whole process and answered questions that I had.

headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Since the beginning of the process everything was laid out perfectly. From getting a realtor that works with Veterans United, to the process of submitting all the information needed to get to the closing date. We had a great experience with everyone involved and all communication was excellent. We never felt lost or like we couldnt ask a question if we had one. Everyone was helping and working towards our closing date goal. Amazing team for sure. Thank you all very much for your hard work.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

As a Marine with two tour of combat and a Police Officer on the street I can say my its hard to trust people you meet so randomly. Despite my wariness of trusting people to have the best intentions for my needs, I can say that from the first day speaking with Cam my loan officer he broke down that wall. As a former Military member himself Cam made sure I was taken car of. The Veterans United understand the life a military member and are sure to show appreciation for that sacrifice by providing extraordinary customer service. With no catches loop holes or gimmicks in between, I can honestly say my team at Veterans United had my back. So happy that programs and people like this who still take care of the us!

headshot image of Cam Moore

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend

Veteran united will prepare u to buy a home and guide you all the way to the finish line.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Veterans United is unparalleled in their customer service.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
Would Recommend
headshot image of Alix Clowser

Loan Officer: Alix Clowser

NMLS# 1415709

2 out of 5 Stars

Picked VU due to a Nerdwallet recommendation. Overall I've been disappointed. Wish I would have farmed around more to find a better customer service experience.

Response from Veterans United

Wesley, we appreciate your feedback and would like to hear more about what led you to feel this way. Please reach out to our Client Advocate team to share more about your experience.

5 out of 5 Stars
Would Recommend

The realtors and the title officer both commented on how everyone at Veterans United did a great job - and always do! Thank you again and I will recommend you to any Vet I know who wants to buy a home.

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Veterans United is definitely worth using. If I ever decide to buy a new home again, I will for sure be using them again. The whole team is amazing! Thank you so much!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

I never thought buying a home could be so easy. The whole process was almost effortless.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

You’d be stupid not to use Veterans United.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

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5 out of 5 Stars
Would Recommend

Having gone through the home buying process several times before, this was by far the best experience I’ve had. Not only would I use them again, I have recommended them to several family members. Veterans United has set a new standard for the rest to follow.

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of Matt Eichenberger

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

I have been messaging former soldiers of mine and telling them about Veterans United. If you are buying a home there is not a better company to go through. If you are buying in Tennessee you might get to work with Andrea Rice and Kristin Loiselle. They would be considered the dream team of home loans. There were times that I forgot that I was buying a home because they made it so easy. They work as a team and they make things happen. There was times I would email one of them after their business hours and I would get a call or email back almost instantly. Veterans United makes the whole experience very easy.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend
headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

More Reviews

See all 428,241 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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