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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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378,842

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
Would Recommend

For a first time home buyer, you will not find a group or an organization who will be as helpful and make this process significantly easier. The team went above and beyond to ensure that I was taken care of and things were going smoothly. From consistent calls to see how I was doing and handling everything behind the scenes, this team did it all. Could not be happier with my house, the process, and the people who made this all happen. A huge thank you to Veterans United.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

3 out of 5 Stars

For the most part Veterans United and Jake were good to work with. The issue I had was with the fact that every time I would get a new loan estimate to sign the numbers were way higher than what I was told to expect. I was told not to worry about the numbers because supposedly they were worst case scenario. They ended up not too far off the end amount. It was like pulling teeth to get my final closing cost amount. It ended up being a ton more than was talked about before some credits were applied. In the end the amount wasn’t awful the communication from my loan team was. The whole situation would have been much easier to handle if they had let me know what was actually going on instead of a big surprise at the end with no explanation. I can’t say how Veterans United rates compared to other companies.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

This is the second home I have purchased and Veterans United made it easier than buying my first home.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

The Veterans United app and online experience is very user friendly. So impressed with how well we were kept informed and the ease of reviewing and signing all documents online. Kevin, Kristine, and Gabe all did an amazing job. Even the little things of sending out personalized gifts means a lot and my wife and I will definitely go back to Veterans United if we ever decide to buy again.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

The whole team was just absolutely incredible. Felt like I knew them for years. Alex, Jayme and Sarah were there for me and my family and it made the home buying experience less stressful. I appreciate them like you wouldn’t believe and would recommend them to all veterans. Set the bar very high if I ever purchase another property. I would absolutely 1000% request to work with them again.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

I will write to Jimmy and Ashely directly. The two of them were the absolute best.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Stacy Pearman

Loan Officer: Stacy Pearman

NMLS# 2407580

5 out of 5 Stars
Would Recommend

We are so very happy and enjoying our house thanks again

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

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4.5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend

Although I had heard of Veterans United, I was not aware of it's comprehensive and unique offering. I am pleased, and would be happy to return as a repeat customer.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend

Can’t say enough about this team to sum it up in one word Awesome.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Despite the anxiety of getting close to the wire. my team stuck with me and handled most of the gruelling work.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

The whole team that I had was great! They all worked hand-in-hand to make me feel comfortable. Any questions I had, they were on the spot to get answers! They are a true family!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

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5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Overall this was a great experience and will definitely recommend Veterans United to others.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

4 out of 5 Stars
Would Recommend

I was drug around by the lender who was invasive and sometimes the repeated questions were flustering

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

The team did fantastic! They were very attentive to my needs, flexible and professional. I would recommend Veterans United to any of my colleagues, or friends!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

More Reviews

See all 378,842 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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