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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,454 reviews
734 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,454 unfiltered reviews

Starting on Page 8475 of 15,649. Return to Page 1

5 out of 5 Stars

It took only 45 days to move into my new home.VU did an outstanding service in helping me.I strongly recommend every vet to use VU.ThankYou Winsor n Brandon n the the rest of the team.

headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

4.5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Please give this man a raise. Paul gave me good advice, and a bunch of fun to work with.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

2 out of 5 Stars

Josh Shaw was phenomenal! I would work with him in a second. I was not impressed with the underwriting process. It took much longer than I anticipated. I thought it could have been more organized with improved communication.

Response from Veterans United

Eleanor, we are happy that your loan officer did a great job. We like to promote our teams with surveys such as these. We understand that the underwriting process can be very stressful at times. The process is set up to provide our clients with the best options and products as possible. Please feel free to reach out to our client advocate team if you wish to share more. Thank you again for your service.

4.5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
headshot image of Shane Bratkowski

Loan Officer: Shane Bratkowski

NMLS# 1894207

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

1 out of 5 Stars

Don’t do a VA loan if you don’t have to, and don’t deal with a loan officer with less than 10 years of experience OR a loan officer that has not handled a loan in your state.

Response from Veterans United

Michael, thank you for sharing your honest voices with us on your recent loan. We agree that shopping around and absorbing the most information as you can will assist you in selecting the best loan product for them. Please feel free to reach out to our client advocate team to discuss further if you would like to. Thank you again for choosing Veterans United.

3.5 out of 5 Stars

Would use Veterens United again. Pretty easy process.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

I highly recommend Veterans United. They were very professional and help make buying a home from beginning to the end seem almost flawlessly. Nice work from all the guys that works for Veteran United . Thanks again!!!!!!!

headshot image of Mike Harrison

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars

Mr.Buchner and Lisa was a delightful to work with. You will be so happy to have them on your side. They will walk with you, and help you through every step. When it gets hard Lisa make it easy. As a veteran I highly recommend this team.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
headshot image of Bradley Cone

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars

If you're not sure what you're doing these guys are perfect for you. They have online checklists of what they need to get your loan done. Our loan guy would answer questions after hours and didn't seem to mind the endless barrage of e-mails we sent.

headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

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5 out of 5 Stars
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

We are very happy with Veterans United from start to finish we will recommend VU and especially Nani to all our friends family and colleagues!!!

headshot image of Nani Serrao

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

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