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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,236 reviews
911 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,236 unfiltered reviews

Starting on Page 85 of 15,275. Return to Page 1

5 out of 5 Stars

Casey Martin and his team are second to none! They were extremely communicative, transparent about numbers, and patient with us during our home search. I am a returning customer for Casey and will be for my next purchase as well! I recommend him to Veteran i know searching for a home!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4.5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Photo submission from Nathan K.

I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

Juliana Eckles and her team were exceptional throughout our home-buying journey. They ensured the funding of our loan went smoothly, maintaining timely communication and answering every question we had. From the very start, Juliana made sure all steps and requirements were crystal clear, which took the stress out of the entire process. I highly recommend her for anyone looking for a seamless lending experience

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars

Veterans United made our home buying process smooth and stress free from beginning to end.Their team was responsive, knowledgeable and quick to answer our questions.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Every single member went above and beyond to ensure success. Danielle, Sheldon and Kyle made sure I knew exactly what I needed.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

The whole team at Veterans United was amazing. Celena gave us all our options and so we could choose the best one for us. Communication was excellent and ensured a smooth and timely process with no delays. We would definitely use their services again recommend their services to other veterans

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

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5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

4 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Photo submission from Mark L.

When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

I had great support
Txt messaging was a great addition as I have a full stressful life. The personal and professional connection was there. The process had no pressure and was supportive of my situation. I would highly recommend Randee or anyone else on my team!

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

1 out of 5 Stars

Difficult process

Response from Veterans United

Hi Julian,
I’m sorry to hear the process felt so difficult. That’s not the experience we want for anyone, and I understand how frustrating that can be.

If you’re open to it, I’d appreciate the chance to learn more and help however I can. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

4 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Wyatt Robertson with Veterans United was excellent to work with throughout our homebuying process. As first-time homebuyers, we had a lot of questions, and Wyatt was always respectful, knowledgeable, and personable in the way he guided us through everything. He explained the process clearly and made sure we understood each step along the way.We were also on a tight timeline to purchase a home, and Wyatt was extremely flexible and responsive, often making himself available outside normal working hours to answer questions and address concerns. That level of support made a stressful process much easier.Even after closing, Wyatt continued to check in to make sure everything was going well, which we really appreciated. I would highly recommend working with Wyatt and would absolutely work with him again in the future.

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Photo submission from Steven W.

Made the home buying process smooth. If our attorneys in Buffalo didn't mess the process here from our proceeds it would have been even better!!! We are happy to be part of the veterans united family!! 🥰. Thank you!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

What an amazing team. So helpful, knowledgeable and supportive.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

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