Over and above service from the whole team!!!!! Can't do better than them.
The whole team was both friendly and professional. All questions were answered in a timely manner. Love them all.
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This is my first time working with Abigail and my second time working with Matt. When Matt reaches out to you, it’s not just as a provider/client relationship. He truly cares about what you’re going through in life and adjust it to help you to the best of his ability figure out a way to afford the house that you want to get into. Abigail was always timely in her responses and very easy to contact. She was a very nice individual every time that I communicated with her.I know there’s other options out there, but I will always go back to veterans United as long as Matt is still working there. And now I have a strong second reason to go back with Abigail.
I can't recommend VU more highly! Everyone I dealt with throughout the process was awesome!
Most of the experience was great, however when it came to crunch time to get a clear to close, it seemed as if there were items that were brought up that were either already addressed or at the very least should have been addressed well in advance.Our team lead, Tim Tallis was exceptional.
If you're looking to purchase a home, you'll need professionals that are friendly, knowledgeable and displays the personal touch you need when making such an important decision to make probably one of the biggest investments in your life. This is what Veterans United has to offer their clients. I was lucky enough to be working with one of the best. Amanda Baker and her team was there for me every step of the way and I can't thank them enough. It was like have your family in your corner. Just fabulous!!!!! Keep up the great work V.U, !!!!!!
The individuals who facilitated my loan acquisition provided exceptional service.
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Everyone seemed to know what they needed to do to help, but I’m still confused as to who was doing what. I was consistently getting calls and messages from different people all doing different things so it’s hard to say what was actually needed and what wasn’t. There were times when my questions were going to the wrong person because I just didn’t understand what was going on.
The overall performance of the team was outstanding. The only issue I had was having to submit the same documents multiple times in order to proceed.
Everything Veterans United did was great! Always answered, always replied. Made everything smooth.
The team was great to work with because of the excellent communication. I never felt like I was confused, in limbo, or waiting for a response. I have to commend the team on demonstrating knowing what they were doing and being courteous throughout this process.
Working with Kyle was such a smooth process for our quick turn around! He provided us with great information at all stages of the process so we felt well informed and not at all overwhelmed. We would absolutely recommend Kyle to friends and family looking to buy in the area!
