Veterans United made us feel like we were a part of the family from day one. I would recommend this for any veteran trying to use their VA loan. Easy website to manage and Matt and his loan team were so easy to work with.
Worst experience ever. Will never refer veterans united again
Response from Veterans United
Hi Ronnie, we are sorry to learn that your experience was not positive. Please consider reaching out to one of our dedicated Client Advocates to share more information so we can learn what may have caused you to feel this way. It will be our goal to learn from any mistakes that may have been a factor, and look for ways to prevent a similar experience in the future.
My husband and I are the first to own our homes in several generations because of Veterans United. We are super thrilled about our new home. We couldn't have done it without them!
I just want to say Thanks to Mr. Eric/Mr. Wasson and to Mr. Wasson's wife Alisa as well, and to Ms. Alyssa for staying with me during my whole entire process for purchasing a home. Both of them kept me on top of things and kept at me to do what all i had to do. I LOVE YOU ALL!!! This is my first time buying a home and i did not know what all existed all i knew is that i would have to sign my Life Away!!! :-) But overall i DID find my Perfect Dream Home and I thank each and every one of you. I had doubt a couple of times that i would not be able to buy a home but all of my Team listed above kept my head up through out the whole entire process and I thank each and every one of you that was there for me.Yes i would definitely refer friends/family to Veterans United Home Loans(Mortgage Research Center, LLC. I am a proud owner of my first home which is my Dream Home. All I can say is THANK YOU ALL!!!!!!! :-)AGAIN THANK YOU ALL THIS WAS AN EXCITING ADVENTURE AND LOOK WHAT I ENDED UP WITH MY DREAM HOME!!!!!!!!!!! I am in tears now so i am getting off. I LOVE YOU ALL THAT MADE MY DREAM COME TRUE AND MY DAD MR. WILLIE LEE JACKSON SR. WOULD HAVE ADORED YOU ALL AND HE WOULD HAVE DEFINITELY LOVED AND ADORED HIS NEW HOME!!!!! THIS HOME I DEDICATE TO ME AND MY DAD WHOM LOOKS DOWN ON ME EACH AND EVERY DAY SMILING SMILING SMILING AND CHEST POKED OUT CAUSE HE IS SO PROUD OF HIS DAUGHTER DORIS LEE JACKSON!!!!! THANKS DAD FOR BELIEVING IN ME!!!!! :-)
Ryan and his team were quite helpful, getting me through the whole process as soon as possible. He was always ready to help and keep me informed throughout the ordeal. Thanks Ryan!
I am so glad I went with Veterans United Home Loans. Everyone I had dealings with was friendly and professional. The process was smooth and moved forward rapidly. The system allows for privacy and confidentiality. I felt like I was dealing with a friend rather then a loan specialist.
Ashley Stratman was very helpful, answered all questions and kept me in the loop at all times.
Applying for a mortgage with Veterans United is done totally online. With that said, they made the entire experience very user friendly and transparent. If at any time there are questions you can still talk to a loan team member. This was an extremely smooth process.
No matter how many things ended up on my to-do list, I was always in good spirits thanks to my loan team. They never ledt any question unanswered and were always quick to respond to any question or document I sent to them. Thank you so much for making this a positive and enjoyable experience.
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Veterans United is the best service I've ever used for any loan process. Nicole, my loan officer looked out for me every step of the way even advising me on opportunities to lock down the best rate possible on two separate occasions as they were coming down during my closing. The VU team worked quickly to close my mortgage loan during a very tight summer schedule following my move to a new work location. This helped me get my family of 7 out of paying for a hotel even sooner and into our new home. Nichole's diligence didn't just save us from paying more money out of pocket for s hotel but also from staying in the crowded hotel room longer than we had to. We were also able to reunite with our two oldest children and two dogs while they stayed with family 750 miles away during or closing. This was a very complicated process for me personally with my family's move across the state of Texas but Veterans United made it easier for me by taking the complexity out of my mortgage process. I will always be grateful to Veterans Untied for their outstanding service and will recommend them to any of my fellow veterans who are looking to buy a home while reminding them of the great benefit we as veterans have for buying a home.
When shopping around I was looking for a mortgage company to have the local\personal touch to assist during a stressful time but also wanted a strong enough bank that could get my deal done quickly due to the time constraints I was under. What I found with Veterans United is that they are the best of both worlds, in addition to be experts on the VA Home Loan process that easily anticipated all the obstacles we would come across. I served in the Marine Corps for 21 years, I appreciate the benefits that we have earned and people and institutions that share the same respect for my service. This is a great organization that I trust complicity. Thank you Veterans United!
