I was referred to Veterans United through the Zillow app. I had never heard of them before, but when several friends heard I was going with VU for my home loan, they had nothing but glowing reports of outstanding service. I quickly discovered why they have that reputation - it's always military appreciation day at VU; they roll out the red carpet. From pre-approval to closing their transparent process was easy, understandable, and friendly. Their web portal for uploading documents is the gold standard for how a web portal should work - securely with any device and easy to use. No moments of wondering what's needed next or if they got it. If I need home financing in the future, I'll definetely be back. They recommended a local realtor who was outstanding and also knowledgeable about VA lending. Despite the COVID 19 pandemic, my home buying proceeded smoothly. Hats off to VU!
Would recommend to anyone. Crystal is clearly a professional, her team was as well (Bret Metcalf). While buying a house is daunting, it's the right choice for service members when the area is right. I think more service members would buy if they new how Veterans United could help them through the process.
Safe, Simple and Solid!
Veterans United is the way to go for Veterans. They are very friendly courteous people. They help you through the paperwork. Enjoyed working with them. We give them all a 10. If need to we will use them again. Thank You!! For helping us.
Our family was placed in the best hands with Veterans United. It was smooth sailing from start to finish.
Great experience ! Veterans United made the process of buying our new home very easy and very enjoyable.
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Experience first-hand why 358,352 homeowners give us a perfect score!
Experience was good I would I have any veteran reach out to these people to have a positive experience
This is my second time working with Bill and I will use him again when I buy a new home in the next few years. He helped me rehab my credit and get a great deal twice now. If Bill were not at VU I have acquaintances in the industry that I would use instead.
My experience purchasing our first home was great.
Excellent service and very helpful.
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Experience first-hand why 358,352 homeowners give us a perfect score!
Absolutely the best decision we could have made! They were in constant contact with us and there were no surprises during the entire underwriting process. I would recommend them to any veteran I know!
Absolutely, positively best around!
This is our second loan with VU and the service was outstanding. Thank you for your help.
Very easy to accomplish everything to make the home buying experience as easy as possible
