I would highly recommend Veterans United to anyone looking for a professional team to assist in your home buying journey. You will not find anyone that cares as much as they do in ensuring that your needs are met. I cannot thank them enough.
Veterans United was a joy to work with during my home buying process. The welcome mat and socks they sent me were pretty cool too!
We had an excellent 2016 purchase experience with VU, but our 2020 refinance experience was 180. We had to initiate contact with our team for updates and they made late requests for docs that cost us extra money to get them rushed to us to meet unreasonable time lines. Funds due us are being sent to us thirty days after the mortgage closed. We were told those funds would be electronically deposited to our checking account, but instead the funds are being sent by mail which is inacceptable.
Response from Veterans United
Lawerence. We would like to thank you for taking the time to inform our team how your refinance had gone. Our goal is to always have our clients leave with a satisfactory as before. One of our client advocate team members has reached out to contact to assist any issue that may be addressed right now. Please feel free to contact us and we can discuss any further action moving forward. We thank you for choosing Veterans United and thank you for your service.
Aaron and Mallory were fantastic to work with.
Super friendly and great communications.
They made the process during the COVID19 pandemic a little easier to navigate through.
Terrific job, everyone I talked to made it seem like buying a home has such a hassle. I was pleasantly surprised that it was so easy with the help of Veterans United!
Will recommend to family and friends.
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With COVID-19 happening there are a lot of unknowns happening. With Suzanne she met and exceeded all of our expectations. She had us a pre-approval letter within 5 hours. Our house closed two weeks early for a total time of less than 28 days! Not just the timeline but the customer service was outstanding. She was in constant communication with not only us but my realtor, home insurance agent and title company. Our realtor was also highly impressed with how personal Suzanne was and on top of everything. We will be using Suzanne again for our next home purchase.
After 3 long years of searching Mike Mange and his team were on top of ever single thing along the way. They made buying a home stress free and a good experience. Without having to worry about the financing aspect, you have plenty of time to take care of everything else you have to.
Our experience with VU was excellent. We really appreciated that they even found us a real estate agent (even if our first agent, Gary Harris, was a total dud). Thank you all so much. We're very happy in our new home.
Nate was very prompt and well informed. He kept us updated through our loan process.
Any veteran needing assistance in buying a home will be blessed using Veterans Untied and Rob and his team..!
