I had worked with Chad Bowman before, when I purchased my first home. Both times (now and 7 years ago), Chad Bowman provided me with absolutely outstanding service. What I love most is that Chad always explains everything in detail and takes his time to "break it down barney style" if I have problems understanding the complexity of the numbers. He is supported by a fabulous team. I know that I can trust each person at Veterans United that I have dealt with. Everyone is competent and eager to assist. Further, the response time is unbeatable. I never waited longer than an hour for a reply. In most instances, the response was immediate and I never had a problem to get someone on the line to talk things over. Plus, the updates came in as soon as there was any change. Most of the time, I would get an email notification and then someone called me to ensure I was aware of the new status.I also very much like their system of submitting documents. It is very easy to navigate. I always knew what type of document was due, how it had to be submitted, and how I could retrieve the document if I didn't have it on hand. This very much enabled the process to be simple and fast. Chad Bowman also helped me to prevent huge mishaps in the future by making recommendations that go above and beyond what is usually required of a lender. I can tell that he is truly looking out for the best interest of his clients. In addition, I have to applaud the timeliness of the overall process. While I hope that we will never find ourselves in this kind of situation again, I have to emphasize that Chad Bowman was a life saver. What happened? I first engaged the builder's lender to receive the builder's incentive towards closing costs. However, the builder's lender was extremely shady and increased my anxiety every time we dealt with each other. It ended in us verbally fighting over the phone. So, I contacted Chad Bowman for his advise. Chad Bowman created a spreadsheet which allowed me a 1-to-1 comparison. Through this comparison and Chad Bowman's explanations of each line item on the spreadsheet, I came to the conclusion that the builder's lender would have pocketed several thousand dollars and overall was untrustworthy. So, I had to involve Chad Bowman and his team merely two weeks before the anticipated closing date. Chad Bowman could have easily rejected me as the time period left was impossible to manage. Instead though, Chad Bowman accepted the challenge and worked tirelessly on my case. In the end, we closed with only one week delay. However, I have to emphasize that this delay was not caused by Chad Bowman and his team. Rather, it was the expected delays in the process of funding. Chad Bowman and his team almost had a miraculous turn-around time. They were faster than any other lender!Also, what I enjoy as a Marine is Chad Bowman's communication style. He always gets straight to the point. Consequently, I can discuss a topic with him in mere minutes while it would take a super long time with other lenders. Chad Bowman: Semper Fi! You are still representing all the wonderful values of a Marine.I can truly say that I am highly satisfied with this experience and I will never work with any other lender than Chad Bowman and his team at Veterans United.
Our team consisting of Rob Dycus and Aaron Chisum were awesome to work with. The process was easy and our team was great!
I work in the residential home and sales industry and I have shopped for mortgage loan companies, but no one preforms or helps Veterans like Veterans United. Upon recommendation from my neighbor who had a great experience with Veterans United, I applied for a loan. Josh Smith did an amazing job helping me through the process. He responded always in a timely manner and was very courteous and prompt. And no matter how lame my questions were he always treated me with respect and always acted like I was not troubling him, but was his most important concern. I feel that despite new Federal regulations, my mortgage was processed in a timely manner. I recommend Veterans United to any veteran looking to purchase or re-finance a home !!
Would highly recommend VU to any vet looking to buy a home. Was great to work with a team of fellow vets.
My experience working with Veterans United could not have gone better. I felt like they had my back every step of the way. It was great knowing that Veterans United really looks out for Veterans!
If you are looking to buy a home and want the Best of the Best Financial Specialist, give yourself a huge gift and call Michelle Dapkus! She will do everything possible to make sure you get the best care possible! I promise you, you will be glad you did!!!
I don’t have a negative thing to say about Veterans United! My experience was amazing, from my personal loan specialist to my realtor! If you have a chance to request your realtor and you are moving to the Clarksville, TN area, I highly recommend asking for Nikki Morrison from the Keller Williams Realty office. She was incredible and literally went above and beyond for everything we needed. We were moving from Washington state to Clarksville, TN and never physically saw the house we bought until 1 1/2 hours prior to closing. Nikki took videos of the home and sent them to us and literally handled everything on her end. The house we purchased is amazing and we have no regrets.
If you want a loan go with Veterans United and talk to Mike Mange.
Great, Easy and Awesome Experience!! I will definitely use veterans United again.
I am very impressed with the way my wife and I were treated. Veterans United has a great customer relations policy. I will refer other fellow veterans to them in the future.
I strongly recommend Veterans United Home Loans to anybody who is thinking of buying a home and if they are lucky enough like me to work with a highly experienced team like Lucas, Morgan, and Joseph, I guarantee you that you will be completely satisfied and happy at the end of the whole procedure.
Matthew was extremely professional and knowledgeable. By far this was the best home buying experience we have had due to Matthew and his team.
From start to completion the process of the Cash-Out guarantee/refinancing was OUTSTANDIN!! Brian Jahnsen explained everything in detail about the process, was honest and answered any questions I had promptly. Mike Harrison and his loan team was also instrumental in getting through this process quickly and effectively. The documents that had to be reviewed/signed were sent promptly. If there were issues both Brian and Mike either emailed and/or called me to resolve them. Again I can't say enough about Veterans United....AWESOME!!! Thank you for making my experience palnless and fast. I definitely would highly recommend any and all Veterans to use Veterans United in your next home purchase/refinancing!
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Veterans United has been there for me every step of the way and made it as painless as possible. I was able to close on my home in 30 days from the time I put my offer in. I highly recommend anyone looking for a home to call Veterans United.
