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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,866

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United made it very easy. All my questions were answered in a very timely manner and all questions and concerns were explained very thoroughly. They made sure I was comfortable and understood every step of the process. Thank you Veterans United!

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

1.5 out of 5 Stars

Veterans United is difficult to reach by phone. I've called several times during normal business hour and have seemingly been sent to voicemail every time. Underwriting was overly thorough. My credit score is over 800, and they kept probing for additional info. I even had to get on a conference call with VU and American Express so that they could get my account details for a credit card. I wasn't able to move the closing date up from their initial proposed date. At closing, Veterans United failed to provide the required documentation in a timely manner. My first payment is due in 23 days, and I've yet to receive a bill.

headshot image of Jake Ford

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Tyler was awesome I'll definitely tell other vets to use your company..Thank you

headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Thanks everyone for making my Christmas wish come true!

headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

I never thought I'd be able to buy my own home with my past credit issues, but the specialists at Veterans United got me prequalified, financed, and closed. So I'll NEVER have to face annual rent raises again, and my house payment is $150.00 cheaper than my rent was! If you're renting, and a veteran,I would highly recommend Veterans United!

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Veterans United was a very thorough and alwYs there to help with any questions my husband and I had. We even closed a weekearly due to some uncontrollable personal business.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Around the holidays the works are not always correct. They can be out of office before the time they schedule to close so be aware it’s not always true.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United especially Anne Kuster and her team. It was one of the best buying experiences I have encountered.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

They made everything sinple and easy to follow. I loved how we not only received our hkme loan from them, they also provided us an agent to work with us through the process. It made our lives a lot easier and less stressful. The entire staff was great and All our questions were answered in a timely manner. I recommend them!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Veteran's United made the home buying process so much less stressful and the team that I worked with was outstanding! I would work with them again in a heartbeat!

headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

My VU team worked and communicated well with all parties involved and I was able to close earlier than expected.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

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5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Ted Richardson, Crystaline and Mike Butrum were outstanding, i was tough to work with and wanted to give up at the end and they kept pressing forward. I will miss the everyday update phone calls with all of them, i feel they were part of my everyday life for the past 4 months, I wil miss them.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

It was like boom boom boom no more rent and now a homeowner. Staples may have made the easy button, VU perfected it. Thanks to the team!!

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Rachel, thank you and you team for a job well done. The closing went smoothly and my family and I are excited. Stephanie, I just wanted to thank you for all the work you put in to make my experience pleasant. You took the time to answer all my questions with responses I could understand. I also like all the different ways I was able to contact you, the online interface was awesome and the ability to text you questions and responses especially made the loan process easy. Again, than you so very much!!!!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Morgan Evans

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend

I am So thankful to Veterans United and the Team that they connected us with. It made this home buying process very easy and pleasant. And for allowing us to own our home instead of renting. This home buying experience has been pleasant because we were working with kind ,courteous, and just good people. I would highly recommend Veterans United to any one.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
Would Recommend

Overall was great,

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

More Reviews

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