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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,427

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Veterans United is the easiest company I’ve ever worked with on any loan I’ve taken. Everything is done electronically which made it more easier to send them documents. I’d recommend them to anyone looking for a VA loan.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend

Thanks to my account team and Veterans United. I very happy custmomer

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Working with Veterans United to refinance was easy, transparent, and very helpful.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

4 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Thank you. It was a good experience.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

3.5 out of 5 Stars
Would Recommend
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

See number 1

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Veterans United Home Loans made it easy and possible for my husband and I to purchase our forever home. After having to foreclosure on a house while active duty, veterans united home loans made us feel worthy, like anything is possible. They not only helped explain every step but has videos to farther explain everything. Our first home buying experience was a blur and little to no contact with the loan officer. But here at Veterans United Home Loans, everyone was very helpful and generally cared about getting our family in a home, while keeping us up to date on every step on the process. Not only were they helpful but they were able to get us a great rate. The whole process for us was really fast, we started looking for a home at the end of January (last weekend) and closed on a home at the end of March. Such a smooth process, especially with the way you can upload documents online and view what process your loan is in, it truly was a great tool that i used regularly. Krystal our home loan officer was amazing in the process and without her and her team at Veterans United, we would not be able to say we are now in our forever and own HOME!

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

5 Stars. Veterans United did an outstanding job. I had originally applied with another lender and they said it would take up to three weeks to obtain a certificate of eligibility from the VA. I was a little skeptical about using VU However, after my initial phone call with Mr.Vishal Patel, I felt very comfortable with VU. Vishal was very informative and knowledgeable regarding the requirements of a VA loan. I had a preapproval letter the same day my application was processed. Vishal and his transaction coordinator Heather Ottinger returned all of my calls and responded to my email in a prompt, timely manner. VU specializes in VA loans, unlike other lenders. Because they specialize in VA loans, you they are able to provide higher quality customer service. I highly recommend VU to all veterans.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend

Veterans United has gone above and beyond. We bought a house in Idaho, while still living in Germany. This is a scary thought, but they made it easy and comforting!

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United. It was great to have one person coordinating the whole process. Jessica always called back promptly, and took care of things that came up along the way. We are now moving into our new home. Thanks!

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Jennifer McGarry

Loan Officer: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Working with veterans United is a great experience every time

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Veterans United team cares about you and works hard to get you the best loan and keeps in contact every step of the way.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Veterans United was a fantastic resource while purchasing our new home. Everyone was very helpful and the site was easy to use while uploading the required documents and forms. They provide good information for what the different steps mean and what we need to do next. The staff was very helpful and our loan specialist, Krystal Palmer-Robb, was amazing every step of the way! We will definitely keep her number for our next home purchase!

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

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5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

There were no surprises when dealing with Veterans United. Everything was explained so it was understood. Every question was answered in a timely manner with expertise. Most importantly they worked hard to overcome any obstacle that we come across. I would highly recommend Veterans United!!!

headshot image of Chrissy Smith

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars
Would Recommend

They are very nice to work with.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to anyone looking for a home.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Was able to close earlier than expected due to the team working really fast.

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Mikala Simons

Loan Officer: Mikala Simons

NMLS# 1572974

More Reviews

See all 430,427 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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