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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,031 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,031 unfiltered reviews

Starting on Page 90 of 14,868. Return to Page 1

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

The entire Veterans United team made my home buying experience smooth and trouble free. I wish I did not waste my time on any other mortgage companies.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Photo submission from Arthur S.

Love our new home! Thanks to Nick Berardini and the team at Veterans United.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars

Being I have had 4 houses before. Working with Veterans United was a breeze compared to what I went through with the other homes I purchased. Everybody was on board with throughout the process and made it so easy.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

The entire loan team at VU was outstanding. Liz, Michael, and more did a phenomenal job making the process simple and kept us informed all along the way. Would highly recommend VU moving forward.

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars

The loan team that we have specifically, Dan has been out outstanding and extremely helpful

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Veterans United made the entire process so easy. It was such a wonderful experience.

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

3.5 out of 5 Stars

I would recommend my peers to at least shop around first as I essentially went straight to VU due to a recommendation from a friend who had a great experience.VU does a very good job at streamlining the process almost to a detriment, many times I felt confused as to exactly what needed to be completed because sometimes some of the "checklist" items on my landing page lacked context or specific instructions, this led to things being checked/ asked for last minute or even delaying closing. Additionally, I worked with several different people with different roles, and they never really defined what those roles where, so when I went to ask a question, often times I didn't know who to go to.I mostly worked through a "loan coordinator" who while they were cordial, I had a hard time getting ahold of their office. I had a few times where I called without answer or even left a message that was never responded to. When I did finally get ahold of them, they didn't seem to have many answers on hand and would have to go track them down, they also seemed to follow up on things last minute, leaving us to have to scramble to get requisite answers or follow-up paperwork. I just felt as though all these factors contributed to a delay in the process.Overall I had a decent experience with VU and maybe I had had a bad luck of the draw between the situation I was in, and people assigned to me. My recommendation to others if that if you go with VU, learn everyone's role and be proactive on your loan process.

5 out of 5 Stars

Excellence in the mortgage industry = Veterans United.A new standard has been set by the good people of Veterans United with a streamlined process and outstanding customer service.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Benji Edward and Christine were awesome to work with made everything seem easy and it was quick to get my home.

headshot image of Benji Bockting

Senior Loan Officer: Benji Bockting

NMLS# 2211611

5 out of 5 Stars

Nothing compares to working with Sheldon Turek at Veterans United! He has helped me with multiple loans now. As a real estate investor, I have had a handful of experiences with different loan officers and companies. Nothing compares to working with Sheldon and his team at VU.They are top notch professional service. The process is always made simple, smooth, and the communication is impeccable. Not only would I recommend, but I do personally recommend them to people all of the time.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4.5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Everyone was so helpful. We had a little bump in the road, but it was handled swiftly.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

As a first time home buyer and VA loan user they made the process as painless as possible and broke it all down step by step and always answered any questions I had

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Photo submission from Denzil H.

Great Service and the portal made the process very easy to understand and meet suspense.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Good overall experience. Everyone communicated well outside of the sellers.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

4.5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

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