Not only WOULD I recommend, I already HAVE.
Great online portal to upload documents. It really makes the whole process run smoothly.
Love the online portal and process
Promise and Allison where extremely nice, they answered all mybquestions very quickly. Could not ask for a better team of loan specialists.
Ridiculously easy process with email requests and online updates.
My experience with Veterans United was AMAZING!!! Everyone I worked with, from the Lighthouse group, Brian to the Loan Officer, Jake and Collin and the Underwriting team, Kurt all gave above and beyond customer service. What a well-run organization with very professional and highly experienced people. Veterans United made our home buying experience so incredibly easy! Thank you so much!!!
Everything goes smoothly, everything that we talk about and say they will do they do. I am very happy with my team. They help me out if I need anything, and they answer any questions I have.
Simple, kind and quick are just a few words to describe our process with Veterans United. Thanks so much for taking good care of us!
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I was under the gun and needed to close in a little over 30 days and the VUHL team came through in flying colors. I cannot thank them enough!!!
Everything was great. All steps were explained. This particular re-financing process went incredibly smooth.
We had such a great experience with Winsor and his team. They were all quick to respond with answers to ALL of our questions. As first time home buyers we had ALOT of them! Great experience and we are so glad to have used Veterans United! Thank you!
Shane and Julia were beyond kind and helpful all thru this process. We appreciate there help so very much!
Even though I felt like pulling my hair out on most days Veterans United seemed cool and collected and confident that we would all get through it....
Communication is very poor, the process is unnecessarily drawn out with no reason as to why. Closing was pushed back 3 times and we did not even speak to our lender until we called customer service and they transferred over.
Response from Veterans United
Vanesa, thank you for taking the time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help in continuously improving our service.
When through the lighthouse program which was fast keeping informed constantly and resolved the issues quickly. I can not say enough about our loan officer Ashley she was great informative , professional curious and very personable. Its great as a veteran to know Veterans United really cares about us. Thank you Ashley and God Bless you all. Enjoying our new home. Merry Christmas.
Very easy process for my refinance.
