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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,196

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,196 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Thankful for having Veteran United team to work with. Buying a house can be very stressful, but VU has an online system which helped us keep our ‘to do’s in check.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Makes impossible possible!!!

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

I am thankful we had the opportunity to work with Bert. He is very knowledgeable about what he does, he goes above and beyond to find answers, even when it doesn't pertain to his field of expertise. We never felt alone or unsure of the process as we went along. There was always a line of communication open. Bert was there, ensuring us with either updates or answers, making sure our needs were satisfied, and cheering us on every step of the way. We could not have asked for a more genuine human being to work with.
There are not enough words to describe Latisha. She is such a joy to have working with you. She lets you know that you are her priority. It is a blessing to know that when a question or concern arises, she will not only address the issue but help resolve it.
Latisha remained consistent throughout this process, and assured us that if we weren't satisfied, she wasn't satisfied. Anything that needed addressing whether it was any documentation or just researching information for us, it was done with the upmost attention and care. Latisha went out of her way to make sure we were taken care of to the fullest.
Thank you Veterans United for making this a memorable experience.
We could not have asked for a more attentive, and caring staff to work with!
The Bromelows

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

I am very thankful for the experience of good customer service I received while working with each individual.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Brandon Boyer and Brandon Vair were a great team to work with. They were both highly knowledgeable and informative. They made the home buying process so much easier. They handled a lot of them behind the scenes stuff and made our closing seamless. We cannot thank them enough for their patience, understanding and care. Great team, great company and great experience.

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Thank you so much for everything! We will send a picture soon of us in front of the new home!

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

VU is competent, professional, and trustworthy while taking care of our veterans at the same time. I strongly recommend VU.

Loan Officer: Mike Smith

NMLS# 2026784

4 out of 5 Stars
Would Recommend

overall, it's ok. loan coordinator changed like 3 times. loan officer went on vacation. and then the VA delays. was going to give a 6 stars, but then again, i understand things do come up.

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

4.5 out of 5 Stars
Would Recommend

Overall great experience from start to finish. First time using veterans united, and we were very pleased with the process.

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Taylor Dillard was exceptionally helpful and professional in getting all underwriting inquiries addressed and secured the closing date on time!I thank you for helping me become a proud veterans homeowners!Warm regards,
Inyavong

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Thanks again for all of your help and the excellent customer service provided. I don't think my home purchase would have happened without ya’ll.

Loan Officer: Paul Betts

NMLS# 1417557

4 out of 5 Stars
Would Recommend

It’s a process be patient

Loan Officer: Jacob Knipp

NMLS# 1427980

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5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

My experience was awesome from start to finish! Veterans United is keeping the American Dream alive, truly

Loan Officer: Kelsey Riggs

NMLS# 1884444

3.5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend

Veterans United showed our family that we were a priority. I highly recommend them to all veterans looking to utilize the VA loan for their home purchase. The entirety of our process was smooth and Chris Rohr and his team guided us every step of the way.

Loan Officer: Chris Rohr

NMLS# 215602

4 out of 5 Stars
Would Recommend

The home buying experience with Veterans United was very easy. They put me in touch with a really good real-estate agent and they followed us through the entire process.

Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

More Reviews

See all 348,196 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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