With my other home buying experiences in the pass this was awesome except for the realtor veteran United group you all were great! I will and have recommended you all already to other veterans
I was pleased from start to finish. Thank you so much.. Prior to my experience with Veterans United Home Loan i felt defeated whenever i attempted to start the process of being approved to buy a home. From my initial contact with Nathan I had no doubt that my girlfriend and I were about to buy our dream home. He listened to my explanation of negative items that appeared on my credir report and was of tremendous assistance. I give everyone who was a part of this process the highest praise. On a scale of 1 to 10 with 10 being the highest, my experience has been a 12. Thank you and god bless. Sincerely Daryle J. Noble, United States Army
If you are a Veteran and have never been through this process securing a VA loan, this is the place to go. They are courteous, professional, and expert communicators. They have proven to me to be experts in the field and ensured a smooth transaction. They present you with what they need from you. You get it for them, they make everything work. In fact, they went out of their way to work with my VA appointed realtor. It was evident to me I had an expert team on my behalf. I am forever grateful.
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Lindsey Pace-Snook was very helpful and professional. She really did most of the communication with us and handled everything in a time sensitive and confidential manner. She communicated well and often with us and helped me through so many questions and concerns.
Everyone I was put in contact with from Verterans United was professional courtesy. They all cared every time I called if I left a message my phone call Was returned.
From the bottom of my heart thank you for everything you've done. With your help I have a roof over my head and a renewed feeling of accomplishment
From start to finish, Aaron and his team provided nothing short of professional, prompt and supportive service. It has been a pleasure working with them all.
Everything was excellent from start to finish. I'd like to also say that our realtor Victoria McNair was phenomenal through the whole experience as well.
At Veterans United, I had the good fortune of working with two highly professional and capable loan officers, Janeanne Stephens and Kendall James. They were very helpful in answering all my questions and worked diligently to get my loan approved. I as able to close as schedule. Thank you very much.
Working with this group took years off of our lives. It was the most painful loan process we've ever been through. Communication among key parties there was exceptionally bad. They would repeatedly ask for the same information without explanation as to why. We worked extremely hard to respond with required information only to turn around and be asked for similar or same documentation all over again. We became physically and emotionally exhausted as time went on.
We almost lost the home because everyone was waiting on them every step of the way. Closing had to be extended at least twice. By the end of it we had lost all confidence in them and were physically sick and depressed. It will take time to recover from the experience and get over the numbness we feel just as we officially take ownership of our new home. It should be a very happy time, but we've been through too much by them to feel that way just yet. We don't know if we'll buy a home again EVER because of such a painful loan experience.
We accept that federal regulations may be stricter than before but they never explained why they needed such minutiae and repeat information. It isn't funny or comical...we truly do need to recover from this horrible experience.
My experience started by meeting Mr. Vivek Mathur. His ability to share the staff resources was impeccable. Easy flow of information allowed me and my wife to make a tough decision much more simply. I appreciated the team concept I felt at VU. I would recommend this service to my fellow Veterans without hesitation.
Tim overshire was the best. He gave me his un bias opinions and was prompt in retiring my phone calls. He REALLY help me out in this process on multiple levels. The only major issue that i had with the VA and my agent that no one told me until the night before the closing that i needed to have a certified check. Luckly I was able to get a rush put on it and they sent it within 2 hours but they told me that it could take 24 hrs normally, which would have effected my closing date.
All the staff with Veterans United were professional, prompt, and very knowledgeable in handling all loan assistance. Their customer service was superior and a fantastic asset in helping make a client feel comfortable, and important. My experience with working with all Veterans United staff members was wonderful, and I hope to use them again in the future.
Awesome experience. Was able to contact them at anytime throughout the entire home buying process to answer any questions I may have had. Made me feel like a person instead of just another number. I can't imagine having as close as a relationship with any other lender as I did with VU.
Veterans United is truly your one stop shop. They will guide you every step of the way and make this process an enjoyable one. You will not regret it. Everything is explained in great detail to avoid surprises. Through their actions, they clearly demonstrate an interest in helping Veterans obtain a home. I highly recommend Veterans United to help you obtain your dream home.