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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,408 reviews
740 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,408 unfiltered reviews

Starting on Page 9091 of 15,414. Return to Page 1

5 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Highly, highly recommend, customer service is phenomenal!

headshot image of Titus Zeigler

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Photo submission from Matthew H.

Justin on Steph's team was a very important part of getting my loan and was extremely Knowledgeable at helping me get my credit we’re it needed to be!
Thank you to the whole team!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars

After spending 21 years in the United States Marines, I have learned a lot about people. From the moment I met Britney from light house to the moment I connected with my loan officer Travis and Julie. I knew I was in good hands. They were flawless. Kept me informed. Superb service and they really love what they do.
Mr. Travis was superb always kept me informed of each step that I was taking. Even during this hard time with the COVID-19. He managed to get my closing done. Details oriented tremendous customer service quality.
I truly appreciate the whole team and Veterans United for their dedication towards veteran and service men and their commitment. Thank you allLudwing

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

I am very happy to have completed the home-buying process through VA Home Loans, and if we had to do it again, we would definitely choose VA Home Loans!

headshot image of John Wacker

Loan Officer: John Wacker

NMLS# 1861727

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

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5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

4.5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Thank you to the team and the small gift.

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars

The refinance process with Veteran's United was quick and easy! This was the best loan/refinance experience I've ever had. I would highly recommend Veteran's United to friends and family.

headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

3.5 out of 5 Stars

Buying a home from over seas was stressful. It didn’t help very small issues came up less than 24 hours before closing and small issues persisted until 3 hours after closing. My loan coordinator said to my wife and I the day before closing “I have been spread very thin this month with my workload.” had this been know to my wife and I more than 24 hours before closing I feel we’d be understanding. But to start having issues this close to our closing window I feel it was used as an excuse to make up for the actions. Over all we got the house and VU got their job done. It wasn’t a walk in the park, but it was stressful. We are happy with our new home.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

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Experience first-hand why 368,436 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

if I had to do it again this is where I would go and I highly recommend you do the same

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

4.5 out of 5 Stars
headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Photo submission from Mark F.

Veterans United staff was very professional from the time I started my home buying process, specifically Austin Jones Who help me step-by-step in my home buying process which made it easier for me and my family. I will definitely recommend Veteran united to my fellow veterans. Great job.

headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

4.5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars

Everything was very quick and professional!

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Never felt dirty or cheated. Very honest and respectful.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

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