The interface that you operate through is extremely clean. My team was extremely quick to respond to all inquiries.
We initially had a rough and bad experience with a local broker who talked a lot of negatives about VU, then was unable to get us to closing. They then proceeded to tell us that we would not be able to get to closing due to x, Y, and z on any house. Due to this bad experience, we were hesitant. But Crystal Washington was such a breath of fresh air and made it clear from the beginning that she would get us to closing. And she did with flying colors. This was such a great experience for me and my family and I would absolutely recommend VU to any veteran looking to purchase a home. We were able to close in just 14 days! VU is on a whole different level especially when it comes to customer service and following through with promises. I would absolutely use them again, no questions asked. I am overly happy with VU!
You guys have a really great team. I like that a veteran owned company is there to help with VA loans. Makes the process really easy.
Awesome job
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Veterans United helped us make our dream of owning a home come true. The process was very easy and straightforward. Documents were simple to send, download, and sign. We had to buy while the military member was deployed and when travel for myself was not possible however that was never an issue.
Terry Roberts and his team done an amazing job for us. We were kept up to date through out the whole process. We have been thru other lenders and it was hard to get information or a call back but it wasn't the case with Veterans United. Any call, text, or email was answered in a very timely manner. The loan process went so smooth! Can't thank Terry, Bridget, and Justin enough for making things as easy as possible for us. We will for sure refer any veteran we know to Veterans United.
Exceptional lender with a seamless process for getting you the money to find your dream home! I highly recommend that you do yourself a favor and give Vterans United a call!
Veteran United walked me through the entire process and and was very helpful, as well as expedient in the entire procedures necessary for my refinance.
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Experience first-hand why 368,435 homeowners give us a perfect score!
The loan team and the VA realtor were always ready and able to answer questions. I had a very positive experience and feel that my teams experience and expertise were beyond reproach. Thank you all.
I would highly recommend veterans United to future buyers and specifically ask for James and his team, they go the extra mile for their clients.
